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BMW

4.4

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

840 US Highway 46, Kenvil (Roxbury), NJ, 07847, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.4977 reviews
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spackler's profile image
12 years ago

1970s horse trader sales experience. Don't let the fancy showroom or suit and tie clad sales people fool you. This dealership sells cars like they were on Rt. 22 in Springfield. I recently engaged in discussions to lease a new BMW from Open Road of Roxbury. When I entered the dealer I was assigned a salesperson who turned out to be very inexperienced (BTW -look at the positive reviews on this site and they mostly seem to be about a salesperson named Christian). While my salesperson did have good product knowledge he was clue... read more

gina.delanocrevier's profile image
gina.delanocrevier 
12 years ago

The absolute worst dealership I have ever been to. one goes to BMw with a feeling of trust in a brand and an expectation of customer service and reliability. I recently purchased my third BMW from Roxbury, open Road BMw and the experience since October has been nothing short of a nightmare. The dealership was dishonest from the get go by trying to sell me a car that had been in an accident. Secondly, they sold me a car that was in the shop for service 7 out of 10 weeks of ownership. A true lemon.( a leftover with 15k miles) ... read more

tossout's profile image
12 years ago

Our salesman, Naim, lied about what inventory he had. We drove 40 minutes to see a car that didn't fit our specifications, and then he spend 2 hours jerking us around pretending that he had just brought out the wrong car. I can't speak for the whole dealership, but Naim Mehmedagic is a liar and horrible salesperson. Deal with anyone else. 

System's profile image
13 years ago

Please very very wary about some of these reviews, I'm starting to think these are all written by their sales rep. They were pretty nice -- but the manager, Alan, made false promises, mistakes during negotiation process, and overall was very unpleasant. You could tell that he didn't like his job and didn't deserve his job at all. He doesn't care about you and doesn't try and be nice to prospective customers. -Unreasonable pricing on pointless things -After realizing his own mistake, stuck with the price and refused to bring ... read more

lger01's profile image
13 years ago

The dealer is selling a warranty on tires and rims that says they will replace if anything happens as many times as need be. A friend of mine recently purchased a car from the Roxbury NJ open road group and somewhere between the purchase and delivery the tire Rim was damaged by the dealer - the people purchased the insurance and then they would not replace the rim on NEW BMW which the dealer themselves damaged. I have recommended that my dear friends contact the Better business people this is a scam. Good Luck BMW owners. 

msfojas's profile image
13 years ago

christian promised me to have a brand new 535xi for a loaner. I just got my new bmw 650XI but upon delivery there was a problem with the seat so I made an appointment for service epecting that I will get the 5 series. I called an hour before and nobody told me that i was getting an old 3 series which I hate driving. First of all, a brand new 650XI that costs 99K should not have any problems and should have been checked thoroughly. After making the appointment a couple of days before, they should have reserved the new 5 serie... read more

Smsbluestar's profile image
Smsbluestar 
13 years ago

My husband and I are in the market to purchase a new car. Bought our last car in Morristown but we are not happy with the service which we recieved for the duration of the warranty. Came to Roxbury and enjoyed the experience. 

Poohjulia's profile image
Poohjulia 
13 years ago

I saw a used car online and thought it looked nice. I called them and asked them about the car (what was wrong, mechanics, etc.) the guy told me he did not know and would call me back. He called me back and told me that there is some cosmetic damage. when i asked him what specifically he said "a scratch on the bumper and a cracked windshield" (that was it). so I said i would not come to see it because I am not paying to replace the windshield. The next day the salesman called and said they will replace the windshield if i ca... read more

wrightkd1's profile image
wrightkd1 
13 years ago

My experience thus far with Open Road has been the worst. I'm very familiar with Harry33 and why he was disappointed he couldn't get the car for his fiance/wife. I too did my research and found a Certified Pre-own 2008 650 with 21K miles on it for a what I felt was a good price. This car was SUPPOSED to be for my fiance. I called and spoke to Alan on 3/9/2012. He said the car was STILL THERE - I submitted a credit app THAT day. He stated that he received my application however his finance ppl were gone for the night and that... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.4 star rating with 977 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.