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BMW
- Automotive
- Kenvil (Roxbury), NJ
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
840 US Highway 46, Kenvil (Roxbury), NJ, 07847, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Awful management and customer service. Was looking to pick up a new X5, and was checking out this dealership because they are local. However, while checking their website I noticed they had another car there that I was interested in for my wife. Figured I would get that car for my wife, then discuss with them getting a new X5. Came to an agreement on the car I wanted for my wife, and she went down to test-drive the vehicle. She noted to me that it was pulling to the right and that she told Mike and he said he would address t... read more
First off I drove three hours to look at a used 2013 335iX. I was looking for one in manual, so this is why I drove so far to look at this one. Once I got there I was told we couldn't test drive it because it was blocked in by five cars. I told the salesman that we will move them and that I didn't drive 3 hours to not drive the car. We finally moved all the cars and went for a ride. The salesman Ramond was great but the sales manager Jerry ruined my experience and lost the sale of the car for them. I needed a co-signer and w... read more
Multiple visits to this dealership and they are always a nightmare. Save yourself aggravation and go elsewhere. Had to return a CPO, literally. Have dropped car off for service and had to pick back up with nothing done a day later.
I can write pages on the used car manager - but 2 words - Not recommended. Right from the time I enter wait for hour to the time I walk out nothing to talk about. Even the coffee was old and cold.
After arriving at the dealership I was told someone would be with me shortly but ended up waiting for 45 minutes. The used car sales manager eventually got me a BDM to work with me. The only person,the BDM (Terry) at dealership was the one who was brought in after 45 minutes was helpful in showing me the car of my interest. Negotiation wise used car sales manager just threw some random low numbers on my trade and would not want to negotiate on his car. All this negotiatios were done thru BDM, (not the sales advisor) he diidn... read more
I have very bad experience with them. From cars.com listing, I discussed and negotiated price. But that increased the price when I went there.
these people had to have expected a review from me. this place was such jokes, I actually had fun. Gabriela (she was actually fantastic), from the internet dept, and I exchanged emails about a CPO 5 series for price X. I decided to visit last Friday and checked the vehicle online for availability and the price was then X + $1,000. I ignored that because I had already spoken with Gabriela. I arrived and met very nice sales guy, Sahid, he informed me that CPO vehicles never have any major body work and the 5 series of my inter... read more
I have had several bad experiences at Open Road BMW. The first was with my 2013 X5 with 5500 miles on it. In extreme cold weather, the first bad snow storm, my windshield washer fluid would not work and the part that pops up on the front bumper that cleans the windshield froze in the up position. Therefor I could not clean my windshield. I brought it back three times on the same day before they were able to figure out the problem. I first problem was the concentration that was put in was a summer concentration which means th... read more
this dealership has gotten worse than before ,they do not try to go above and beyond for there customers. they can install a defective product, inconvience you, but never try to make you feel better. the service guy, chris, doesnt even listen to you. he is just concerned with getting you out of his face. bmw suppose to be the top of the automotive industry, but i really feel i can get better service from toyota. not happy with these guys.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 977 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.