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BMW
- Automotive
- Kenvil (Roxbury), NJ
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
840 US Highway 46, Kenvil (Roxbury), NJ, 07847, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I made an appointment 2 days early for a used 2010 Murano, with an email confirmation and an assurance that the SUV is still in stock ,came in with my appointment, was made to wait for about 15 minutes before Keira showed up saying she will ready the car and an agent will be with me, waited again for another 20 minutes only to be informed that the car was no longer available and was sold at an auction somewhere in PA , the day after i made the appointment, no emails , nothing...i had to travel 20 miles...and the nerve to ask... read more
I saw a very nice 2004 Lexus ES330 advertised on two different websites for 9,995. I called the dealership and was transferred to Christian, I told him I saw the car on the internet and that I wanted to put a hold the car, until I make it to check the car out. All that went fine. I get to the dealership with my girlfriend and we received a friendly greeting and after about 10 minutes or so Christian said he was busy with another customer and he would get someone to go with us for a test drive. I believe the young man's name ... read more
Worst experience ever!!! I have a 528xi lease that will be up in may 2012. Due to a new job, my commute tripled and I ran out of millage early (in Sept 2011). Because we were paying high rate for millage, we wanted to get a new lease ASAP. Here's our story. In mid Dec., my husband and I went in to lease a 528i xdrive. After spending days finding a car, and negotiating an acceptable deal, we signed the order and paid the deposit. Lie #1: We were told the car was at a nearby affiliate dealer and they can get in a couple of day... read more
I can't tell you how poor this dealership treated me. I used to deal with BMW in Denville and then they closed for this "new age, new fangled" dealership in Roxbury. What a joke. They were rude, harsh and now I had to drive further away since they told me I was receiving the best service ever. Well let me tell you. I had run flat tires and they had me purchase 2 new tires. When I picked up my car the "idiot" light was on the service personel told me. When I got home my tire was flat and it was supposed to be brand new. About... read more
The general manager and Darlene are rude and insensitive. I was promised the same car make model and incentives that I traded 528i xdrive. They claimed the vehicle had to be picked up at morristown BMW, so I never physically saw the car. 3 days later a 45,000 instead of a 48,000 vehicle was delivered to my house no xm radio, no folding sides mirrors,no dim light from the cars behind me at night,no welcome light. I never receive an appology or refund ever. I am making payments on time, and I will purchase another BMW, but not... read more
My wife and I live in Philadelphia. We are currently a one-car couple, but since I am about to start a PhD program and law school, respectively, we are in the market for a second car. My wife, who is meticulous, obtained her own financing (pre-approved) through Capital One, as she always does. She then shopped online via the dealerships that Capital One lists as authorized dealers for her BMW (which is the car she wants). She eventually found a BMW within her price range at this dealership. Since the dealership is a 2 hour d... read more
I was in initial conversations about a particular car. Unfortunately it was sold the day I was planning on coming in. No one's fault. That is business. The dealer did say they had another car but was out of my price range so I said thank you but I do have a budget. He called back and asked me what my limits were.I over-extended my budget about 15-20%. He called back in a bit and I was quoted a price over the phone which was the upper limits of what I could afford but a great deal. I called to say I was on my way and would be... read more
I purchased a 2005 X3 from Roxbury BMW in 2005 and always had it serviced there. Service was ok, the service reps were annoyed when I asked questions about my car and they didn't want to be bothered. They always treated my wife poorly and she felt that they talked down to her so she wouldn't even talk to them. I spent about $8,000 in repairs in the last 7 months of ownership and I didn't trust the car anymore and wanted to get rid of it. While the car was in their shop I sent an internet request for a price and Marcello woul... read more
We made an appointment to turn in our leased vehicle, and were kept waiting for 30 minutes. Before I arrived at the dealership, my wife was there, and walked around the entire showroom looking for someone to help her, but was ignored. The minute I walked in, I was instantly greeted. Mr. Dufresne never apologized for keeping us waiting, and could not have been more impersonal. We would NEVER use this dealership, and will advise our friends likewise.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 977 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.