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BMW
- Automotive
- Chandler, AZ
About this business
Location details
7455 W Orchid Lane, Chandler, AZ, 85226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
"I recently purchased my first BMW (X5) and received..." I recently purchased my first BMW (X5) and received excellent service from Jason Penney, Client Advisor. He walked me through the entire process the day I picked up my new vehicle. Jason gave me a thorough tutorial of the different car functions and features to get me started and also encouraged me to take advantage of their Genius support in the future. Chapman BMW reached out to me again to invite me to set up a Genius appointment. (By then I had a list of questions!... read more
Business response:
Thanks for leaving a review, and mentioning Jason. You're right, Jason always going above and beyond. We'll be sure to share your praises with him. - Your Friends at Chapman BMW Chandler
"I brought my 2016 BMW X1 into Chapman BMW Chandler for..." I brought my 2016 BMW X1 into Chapman BMW Chandler for oil change, coolant flush and fuel system scope and worked with Caroline Jonathan at service department. She is amazing and wonderful to work with! She was very accommodating and compassionate handling the work and kept me up to date with the progress. It was very seamless transaction with dropping off my car and picking up a loaner vehicle while my car was in the shop. I will continue to be a proud owner of BMW... read more
Business response:
We are so very appreciative of your thoughtful review! If you should ever find that you are in need of our services in the future, please don’t hesitate to come in again. - Your Friends at Chapman BMW Chandler
"Our sales experience was wonderful! Very efficient,..." Our sales experience was wonderful! Very efficient, thoughtful sales staff. Delivery of the vehicles was very professional and made our experience pleasant. We are returning customers and will be back in the future.
Business response:
We are so very appreciative of your thoughtful review! If you should ever find that you are in need of our services in the future, please don’t hesitate to come in again. - Your Friends at Chapman BMW Chandler
"The experience was seamless. Adam was my sales rep and he..." The experience was seamless. Adam was my sales rep and he was great to work with. He went to great lengths from the test drive to the final signing in finance to make sure I was comfortable in the process. He was well informed, patient, and really easy going throughout the whole process. I also worked with John and Stephen as well and they were great too. The whole process was smooth. If I had one thing I would complain about, and it’s minor, I didn’t like the ha... read more
Business response:
Thank you very much for taking the time to write such a great review for us. We are delighted that you enjoyed our services; our loyal team will be ecstatic to hear your glowing remarks. We hope to provide you with a similar experience on your next visit. - Your Friends at Chapman BMW Chandler
"Tarek is an amazing sales person. He really took good..." Tarek is an amazing sales person. He really took good care of us. We will be back for another BMW in the near future. Chapman BMW is excellent dealership.
Business response:
Thanks for leaving a review, and mentioning Tarek. You're right, Tarek is phenomenal! We are happy to have him on our team! - Your Friends at Chapman BMW Chandler
"Arrived without an appointment for a leaky tire issue...." Arrived without an appointment for a leaky tire issue. Promptly greeted by service advisor Caroline. Friendly, respectful . Great customer service.5 stars all day long!
Business response:
Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. - Your Friends at Chapman BMW Chandler
"1st BMW! Loc Duong took excellent care of us and made..." 1st BMW! Loc Duong took excellent care of us and made the experience five stars. The transaction was fast, with no surprises. Couldn't be happier. Great job!
Business response:
Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had such a good experience at our dealership. - Your Friends at Chapman BMW Chandler
"The service department is always very attentive and..." The service department is always very attentive and helpdful. I never had an issue with Service, Joe murch is a very Pleasant guy and always helpful.
Business response:
Thank you for your review. We are happy to hear that you have such a good experience when visiting our dealership! We greatly appreciate your business and we look forward to serving you again. - Your Friends at Chapman BMW Chandler
"A very rewarding customer experience in working with Adam..." A very rewarding customer experience in working with Adam and Loc. Quick responses to our questions and even after hours to address our needs. Enjoyed working with them both and we look forward to future interactions with the dealership. Dr. Greg
Business response:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. We look forward to delivering the same experience on your next visit. - Your Friends at Chapman BMW Chandler
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,218 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:00 a.m.