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7455 W Orchid Lane, Chandler, AZ, 85226, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 7:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
"What you should expect when going to any dealership!!!!!!!!!" Chapman BMW is where you should go if you are looking for a BMW and if you do ask for Metin, his knowledge and attention to customer needs are what you should expect when going to any dealership. Everyone at the dealership from the salesman to the sales manager Brian to the finance manager Austin made us feel welcome and like family. Thank you Metin and we look forward to coming back in the future and buying another BMW from you...
Business response:
Thank you for sharing your experience with us! We are happy to hear that Metin, Brian and Austin made you feel welcomed! We look forward to seeing you in the future! Your Friends at Chapman BMW Chandler
"Thank you, Steve Berg" Steve Berg made our car buying experience at Chapman BMW Chandler a smooth and easy ride. From the moment he picked up the phone to answer our initial questions to the final handing over the keys he was the most gracious, humble and kind human being. He reminded me of family. Because we were buying a used car, we felt we may have some wiggle room on the price. Their offer was reasonable and even took a few hundred off the final deal. We were concerned about buying a car and going to a dealership durin... read more
Business response:
Thank you for sharing your recent experience with us. With these unprecedented times we want to ensure that our customers feel safe and still receive the best customer service! Your Friends at Chapman BMW Chandler
"I had a scheduled service with Tony DiSalvo and he was..." I had a scheduled service with Tony DiSalvo and he was extremely professional. He called me frequently to keep me updated on the status of my vehicle. He worked diligently with my extended warranty company to ensure the covered items were taken care of. Tony and his technician ensured my car was safe and clean during COVID-19.
Business response:
Thank you for your kind words. During these uncertain times, we want to ensure that our customers not only receive the best customer services but also receive the safety that they deserve. - Your Friends at Chapman BMW Chandler
"Everything was perfect as they promised and clean job,..." Everything was perfect as they promised and clean job, car was ready as they promised to be ready, Also good communication with text and email and video clip shows how to inspect the vehicle
Business response:
I'm happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know! - Your Friends at Chapman BMW Chandler
"Tony is service is great! Highly recommend him to anyone..." Tony is service is great! Highly recommend him to anyone needing their BMW serviced! We always schedule our appointments with him and are always very satisfied!
Business response:
Thank you for the review. We value our relationships with loyal clients, and you can guarantee professional service from us. Tony will be glad to hear the feedback. We appreciate your business and look forward to working with you for many years to come. Shane O’Hanrahan- General Manager Chapman BMW Chandler 480-344-4202
"Kudos to Chapman BMW Service Department in Chandler" After purchasing a used BMW from a private party, I took it to Chapman BMW Chandler to get an oil change and service and to check on a problem caused by water leakage into the car. They did a great job in finding and sealing the sources of the leaks by sealing the leaks and testing them until all were found. I was pleased that they took the time and effort to find all of the leaks at no additional cost beyond the replacement cost of the stereo amplifier which had been rui... read more
Business response:
Thank you for the review. We value our relationships with loyal clients, and you can guarantee professional service from us. Mark and Tarek will be glad to hear the feedback. We appreciate your business and look forward to working with you for many years to come. Shane O’Hanrahan- General Manager Chapman BMW Chandler 480-344-4202
"I worked with Rene Zepeda in Service. He provided..." I worked with Rene Zepeda in Service. He provided excellent customer service! He answered all my questions and concerns in a timely manner. He went above and beyond and exceeded my expectations. Thank you Rene!
Business response:
Desiree, We are thrilled we were able to provide you with excellent service. Reviews like yours help us to make sure that we are meeting the needs of our customers. Thank you so much for your loyalty and business. Shane O’Hanrahan- General Manager Chapman BMW Chandler 480-344-4202
"Excellent Service" Mark O is my Service Advisor, Tony greeted me when I pulled up and started the "check in" process and gave me a quick tour of where everything is located during construction. Service is always seamless and top-notch. Thank you
"Excellent Service" Mark O is my Service Advisor, Tony greeted me when I pulled up and started the "check in" process and gave me a quick tour of where everything is located during construction. Service is always seamless and top-notch. Thank you
Business response:
Thank you for your kind words. It is always great to hear that we were able to make a customer’s experience truly exceptional. We thank you for your business and look forward to your next visit. Shane O’Hanrahan- General Manager Chapman BMW Chandler 480-344-4202
BMW has a 4.5 star rating with 3,218 reviews.
BMW is open now. It will close at 9:00 p.m.