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BMW
- Automotive
- Chandler, AZ
About this business
Location details
7455 W Orchid Lane, Chandler, AZ, 85226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
"Service visit and tire replacement" Always have a great service experience here. Vince, as usual goes above and beyond, even though they were crazy busy. For service would not go anywhere else.
Business response:
Vince is a true asset to our team and we will be sure to share your kind words with him. Thank you for the wonderful review! We appreciate you taking the time to share your positive service experience, and we look forward to serving you again. Your Friends at Chapman BMW Chandler
"Best place for you BMW" Honest reliable service . Would not take my BMW anywhere else . Love my advisor Tony and all the staff. Always friendly and helpful.! Been a satisfied happy customer since 2000!
Business response:
On behalf of Tony and the team here in Service, thank you for the 5-stars! We appreciate you taking the time to share your positive review, we appreciate your loyalty and patronage. We look forward to serving you for years to come. Your Friends at Chapman BMW Chandler
"Not your typical car owning experience." This will be my third BMW and all of them were purchased here at Chapman. Of course, I’m sold on the brand; for me it’s truly is the best driving experience in terms of form, function, performance, and reliability. Obviously, I cannot compare other BMW dealers, but the customer service at Chapman is amazing from the moment you walk in. All of the front-desk, sales, finance, and service personnel are extraordinarily professional, friendly, courteous, helpful, and efficient. You’ll be ... read more
Business response:
Brian, thank you for the amazing review on Chapman BMW Chandler. Your loyalty to the BMW brand and to Chapman does not go unnoticed. Thank you! We look forward to serving you for many more years to come! Enjoy your Ultimate Driving Machine! Your Friends at Chapman BMW Chandler
"AMAZING CUSTOMER SERVICE!" I would just like to thank Marc Delaney! He went above and beyond. Thanks Marc keep up the great work! I am sure your bosses know that they have an awesome employee!
Business response:
Matt, Thank you so much for visiting our dealership and for your review. We are very happy to hear that Marc was able to meet your expectations and are very proud of him. We look forward to assisting you with any future needs. Thank you for choosing Chapman BMW and feel free to reach out with any concerns or questions. Shane O'Hanrahan - General Manager Chapman BMW Chandler 480-344-4202
"Great Service" Jacob was very helpful in dealing with my car issues! He understood my concerns and time restraints and did everything he could to accommodate me. The staff is very friendly and knowledgeable. I appreciate the care they take for my car and me!
Business response:
Thank you very much for your review and for trusting Chapman BMW Chandler with your service needs. We are so happy that Jacob was able to give you such a good experience and was able to get your vehicle back on the road as quickly as possible. Please let us know if there's anything else that we can do for you Shane O’Hanrahan- General Manager Chapman BMW Chandler 480-344-4202
"feeling important" just wanted to give praise to Jim Misner for helping myself out with a couple of questions about a BMW even though he was extremely busy with salespeople and clients. He made me feel important even though I wasn't buying that day. Thank you Jim
Business response:
Scott, Thank you very much for your review of Chapman BMW. We are very happy to hear that Jim was able to give you such a great experience and we hope to see you soon when you are ready to purchase. Shane O’Hanrahan- General Manager Chapman BMW Chandler 480-344-4202
"New X5 Purchase" Marc Delaney and the entire dealership team made us feel welcome and appreciated. We spent the entire day looking for the right X5 and Marc was extremely helpful and patient. We are very happy with our purchase and will definitely return to this dealership for our next car purchases.
Business response:
Thank you so much for your purchase and review of your visit Chapman BMW Chandler. We're so happy that Marc was able to get you into the perfect X5 and we hope you love it. Please let us know if there's anything else that we can do for you. Shane O’Hanrahan- General Manager Chapman BMW Chandler 480-344-4202
" Great customer service " Our services advisor David it was great professional Also listen to you what exactly I need. And timing was perfect, calling you with update about your vehicle
Business response:
Thank you very much for your review and for visiting Chapman BMW Chandler for your service needs. We are happy to hear that David was able to give you such a good experience. Our goal is for all of our clients to feel so good about their experience. Please let us know if there is anything else we can do for you. Shane O’Hanrahan- General Manager Chapman BMW Chandler 480-344-4202
"Sales and Service are great!" Marvin White, Jeff Orenstein and Matt Konacek all do a professional job from sales to service. I have used Chapman BMW for the last 15 years and had a great experience every time! Just wanted to do another review on the great service I JUST received at Chapman BMW. Matt Konacek and the team there do a fantastic job getting me in fast, taking 100% perfect care of my car and getting me out professionally. They also do a great job of managing cost so I am 100% confident in the estimates and repair... read more
Business response:
gmoodyaz, Thank you so much for your review. We are so happy to hear that you had such a great experience during your last visit to Chapman BMW Chandler. We're also extremely happy to hear that you've been loyal and satisfied for the last 15 years. Thank you again for allowing us to do what we do best. Please let us know if there's anything else that we can do for you. Shane O’Hanrahan- General Manager Chapman BMW Chandler 480-344-4202
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,218 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:00 a.m.