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BMW
- Automotive
- Chandler, AZ
About this business
Location details
7455 W Orchid Lane, Chandler, AZ, 85226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
"This dealership never fails to impress!" My service advisor, Joe Murch, did an outstanding job of making sure my recent visit was a very satisfying experience. I have always been impressed with Chapman BMW, but circumstances this last time required Joe to go above and beyond the great service I have come to appreciate from this organization.
Business response:
Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again. Your Friends at Chapman BMW Chandler
"These guys are the best! They made our repair process a..." These guys are the best! They made our repair process a breeze and made things happen thank you again, Service Dept, Chapman Customers for life.
Business response:
We would like to thank you for this 5-Star Review. We are thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our Chapman family. Thank you for your loyalty and we look forward to many more years together. Shane O’Hanrahan- General Manager Chapman BMW Chandler 480-344-4202
"Great Service" I made my appointment online, and Tony was waiting for me when I arrived. As always, Tony handled all of my services needs expeditiously. The services were completed well within his forecast schedule, and met all of my needs.
Business response:
Thank you for the review. We value our relationships with loyal clients, and you can guarantee professional service from us. Tony will be glad to hear the feedback. We appreciate your business and look forward to working with you for many years to come. Shane O’Hanrahan- General Manager Chapman BMW Chandler 480-344-4202
"Super customer service from Jim Davis" It was a pleasure having Jim as our sales person, he was very professional, courteous, and made sure the sales process was efficient and painless. He even delivered our new car personally to our home in Tucson...can't say I have ever had that level of service and am spoiled now!
Business response:
Steve, We are glad to see you had an overall positive experience! Jim Davis is a valued member of our team over here at Chapman BMW in Chandler, and we are thrilled to hear he was able to take such great care of you. Please don’t hesitate to contact us for any future needs. We appreciate your business. Shane O’Hanrahan- General Manager Chapman BMW Chandler 480-344-4202
"Great overall experience" We recently purchased a Hyundai Santa Fe from Mentin. He took the time to show us around the lot and went out of his way to find a vehicle in another area of Phoemix. After taking us out for lunch, the car had been delivered to the Chapman dealership. That was the vehicle we purchased. He spent the time to make sure he could find us the right vehicle.
Business response:
Thank you Maj for your kind words. It is always great to hear that we were able to make a customer’s experience truly exceptional. We thank you for your business and look forward to your next visit. Shane O’ Hanrahan- General Manager Chapman BMW Chandler 480-344-4202
"First Time BMW driver" I just bought my first BMW 430i coup. I have never had a car in my driving experience. I have always had an SUV or truck, therefore, I now felt like it was time to have a vehicle to myself. I was very pleased with my experience at Chapman BWM in Chandler AZ. I called on a Friday to speak to a sales person - Loc was amazing. Over the phone, he described and emphasize the quality of the vehicles on the lot. He made the whole experience very simple with an email and text of documents needed. Therefore, o... read more
Business response:
Dora, Thank you for the 5- Star Review! We are happy to hear that Loc went above and beyond your expectations. We look forward to working with you in the future. Please let us know if there is anything we can do in the future. Shane O’Hanrahan- General Manager Chapman BMW Chandler 480-344-4202
"best salesman ever" I had the fortune and privilege of having Jason Penney as my salesman., I was in the market for a 2020 M2 competition. The Tucson dealer didn't have what I wanted. Jason built the vehicle to my specifications and was always more than happy answering my numerous questions promptly..He went out of his way to secure the vehicle for my trip to Chandler, and again went out of his way helping me get around the area. There was never any sales "push"from him and he had my back the whole way. I can't thank him en... read more
Business response:
Clyde, We would like to thank you for this 5-Star Review. We are thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our Chapman family. Thank you for your loyalty and we look forward to many more years together. Shane O’Hanrahan- General Manager Chapman BMW Chandler 480-344-4202
"Outstanding Service!!!! Hany Fadda!" I want to start off by saying I hate going to dealerships. Until I met Mr. Hany Fadda. From the beginning, I never felt rushed or pressured to make a decision. Hany was very knowledgeable about the 535i I was interested in. Of course it was raining and it took awhile to get out for a test drive, but Hany knew my schedule at the time and did not rush me. I gave him all the information on where I needed to be at in order to make the deal go through. I had to leave, but my follow up convers... read more
Business response:
We are so grateful for this 5- Star Review! Your satisfaction is of the utmost importance to us and we are pleased to hear that is what you received. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Shane O’Hanrahan- General Manager Chapman BMW Chandler 480-344-4202
"Above and beyond!!!" Metin Gurbez was amazing. His knowledge of BMW was very helpful. He also connected us to an expert on site for more questions. This was most amazing experience compared to ant other dealership and salesmanship.
Business response:
Thank you for the 5-stars! We appreciate you taking the time to share your positive experience with us, and we look forward to serving you again. Welcome to the Chapman Family! Your Friends at Chapman BMW on Camelback
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,218 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.