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801 E Oglethorpe Blvd, Albany, GA, 31705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Best experience EVER on buying a vehicle" From the first email and telephone call I made to driving the vehicle off the lot, everyone I dealt with was very professional, no pressure at all. The entire experience was amazing!! Monique was so friendly and welcoming. She answered all of my many questions about the vehicle and was eager to help in any way possible. Derrick was willing to help make sure I got the car of my dreams.
"Awesome Service dept !!!" Courteous, Honest, and Transparent. I have been servicing my BMW there for years, and I always have a great experience. Highly recommended ! Jason was patient, and explained every part of my service invoice.
"New car buyer" Jody (Joseph Fitzpatrick) was so helpful from the time that I walked onto the lot, knowing nothing about BMWs, thinking I was just there to look to working with us on our trades and selling us an amazing vehicle. He was very personable, and made sure we were taken care of at every level.
Excellent sales and financing team. This was an exceptional experience. Curtis and Lawrence made sure that everything went smoothly, from initial contact to delivery of my vehicle. I highly recommend this dealership.
Business response:
Glade we could take care of you from start to finish and hopefully we can continue earning your business with regular service as well.
Brandon and Carlos from the service dept were awesome! They take care of me like family and recommend just what my car needs every time!!
Always willing to go the extra mile to help you out and find the problems. Great staff working at this dealership.They always greet me when I walk in the door.
Business response:
Thanks for taking the time to review our service department.
I had a great experience! Brandon was awesome and made getting my ac fixed easy! I will be returning to this dealership for service of my BMW!
Business response:
Glad to hear we got your AC up and running again quickly for you.
I would highly recommend this dealership to everyone shopping for new BMW. Everyone was very helpful and took the time to answer questions. This made me feel very comfortable when I drove of the lot in my new and 1st BMW. I know I can always return to them for any other questions and concerns. Thank you BMW of Albany! You guys are the best! I really appreciate the help and time you give to your customers.
Business response:
We appreciate the recommendation to other people and your time on reviewing us.
Customer service is five star! I was greeted at my vehicle with a smile and by eager team members, Cedric and Audrey, waiting to meet my service needs. They made sure that I had transportation back to work and double checked to see if I needed a ride back after the work was complete. #teamhappyBMWcustomer
Business response:
Loaner vehicles and shuttle transport is just part of the BMW of Albany experience. Thank you for your time and business.
BMW has a 4.5 star rating with 922 reviews.
BMW is open now. It will close at 6:00 p.m.