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BMW
- Automotive
- Albany, GA
About this business
Location details
801 E Oglethorpe Blvd, Albany, GA, 31705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
At BMW of Albany, the experiences of my wife and I are nothing short of spectacular. Nether of us purchased our BMW's at this Dealership. We were treated like ROYALTY the very first time we walked through the doors, and every time since. The level of customer service at BMW of Albany Georgia is probably the best you'll find anywhere. They go above and beyond any expectations of what customer service should be. When our two young sons find out that's where we're going, nothing but smiles and happiness.... do you guys babysit?... read more
Business response:
I am sure we could maybe cover you one afternoon, but we are happy you felt like royalty while you were getting serviced with us.
When I have to have get my car service it's always a great experience starting with my adviser Cedric! Knowledge and explain what will be done to my vehicle.
Brandon was extremely helpful and answered all the questions and concerns I had regarding my vehicle. I trust his advice and would recommend him to anyone!
Service Department is outstanding. Cedric and his staff were always helpful and went the extra mile! Drop off and pick-up very smoothly and efficient. Thanks a lot!
I found BMW of Albany while looking for a new BMW X5 online. While inquiring about a car they had in stock I was impressed with the responsiveness of Scott Van Cleave, especially given that I live in St. Louis and they are in Georgia. As it turns out I did not purchase the car they had in stock but ended up ordering a new car through them any way. They made the entire process easier than actually visiting a dealer in person here in St. Louis. The car arrived on my driveway as promised and on time. There was no BS, no games, ... read more
I have been a customer of BMW of Albany since 2005. It appears that the BMW service team has changed. On my last service visit, I received excellent customer service. The staff made me felt that I was their #1 customer. Cedric Hardy explained to me what service was performed on my vehicle. Denise Binns made it possible that I was able to leave my vehicle and get to work on time. My vehicle was delivered to clean and washed. Excellent Customer Service. Go Team Go
I took my car to BMW of Albany to have my tire air pressure checked and they promptly let me know that there was a recall on my car. They immediately set me up an appointment to have the recall repaired and set me up a loaner car. When my appointment day arrived, they picked my car up from my place of employment and delivered the loaner. The very next day they delivered my car back to me which had been cleaned and repaired.
From the minute I contacted this dealership online about a 2014 pre-owned BMW, to the final purchase, everyone was super. Josh Evans handled every online question I had professionally and timely. He was very helpful with getting the car held until we could get from Birmingham to Albany to test drive it. David and Lawrence were waiting for us when we arrived and arranged everything from test drive to purchase without a hitch. Daniel was great with getting all of the paperwork completed for our out-of-state purchase. They all ... read more
BMW people are great people. They make you welcome when you go and they make me happy. I tell my friends BMW is a place to go get your car worked on or oil change. They are friendly people.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 922 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.