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BMW
- Automotive
- Sudbury, MA
About this business
Location details
68 Old County Rd, Sudbury, MA, 01776, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Ethan was a great service manager. They. It only checked..." Ethan was a great service manager. They. It only checked the issue I went in for, they fix another small problem.
Business response:
Nannette, we are so pleased that our team at Herb Chambers BMW of Sudbury can take great care of you! Herb Chambers BMW of Sudbury appreciates you so much!
"Service advisor is great - very customer focused,..." Service advisor is great - very customer focused, competent and timely. Entire service team works hard to please the customer. Like the new video explanation the service technician uses to explain the diagnosis of the car’s problem.
Business response:
Thank you for your confidence in our service crew at Herb Chambers BMW of Sudbury! We hope to provide all of our customers with this level of service!
"It has almost been a year, and everything has been 5..." It has almost been a year, and everything has been 5 Stars from the sale to service.
Business response:
We're so happy the Herb Chambers BMW of Sudbury team gave you such excellent care! Thank you for coming to see us!
"Ray and his team treated me great through whole buying..." Ray and his team treated me great through whole buying process! I would definitely go back.
Business response:
We're glad Ray helped you have a five-star experience at Herb Chambers BMW of Sudbury! Thank you for leaving your wonderful review!
"Service is impeccable and the entire staff was very..." Service is impeccable and the entire staff was very friendly and eager to assist you
Business response:
Thank you for the wonderful feedback about our team here at Herb Chambers BMW of Sudbury! We appreciate your business and look forward to seeing you again next time!
"Although very happy with the service received by my..." Although very happy with the service received by my service adviser William Kramer, was not pleased with the service technician, left my car with white stains on door and seat.
Business response:
Hi Jay, thank you for taking the time to bring this to my attention and the opportunity to resolve it. We apologize for this occurrence, the concern was discussed with our technicians as well. Thanks, Pranav Gill - General Manager - pgill@herbchambers.com
"They do a great job with letting you know exactly what..." They do a great job with letting you know exactly what needs to be done on your car and even send you a video inspection.
Business response:
We're so happy you were satisfied with your experience at Herb Chambers BMW of Sudbury! Thank you for leaving this wonderful five-star review, Donna!
"This was my first time at Herb Chambers of Sudbury. My..." This was my first time at Herb Chambers of Sudbury. My experience was exceptional! I have had my car serviced at other dealerships and this service was far superior both in terms of the quality and care of my car and also to how I was treated. Thank you so much!
Business response:
Thank you for the visiting Herb Chambers BMW of Sudbury family! We hope you choose our team for all of your automotive needs! See you next time!
"I came in last Saturday Morning with a potential Brake..." I came in last Saturday Morning with a potential Brake issue and Robert helped me right away giving me a loaner while they diagnosed the problem which a braking issue. They took care of it right away and were professionally and caring about it. Thank you Robert.
Business response:
Thank you for taking the time to share your experience! We're so glad Robert and the team were able to help you out and we hope we can be of service to you again in the future. Take care! - Herb Chambers BMW of Sudbury
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,361 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.