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BMW
- Automotive
- Sudbury, MA
About this business
Location details
68 Old County Rd, Sudbury, MA, 01776, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Vince helped me buy an ML400 yesterday by giving me a..." Vince helped me buy an ML400 yesterday by giving me a great deal & super courteous service. He was very efficient and patient when I was indecisive about which of my old cars I wanted to trade. Recommend 100%!
Business response:
Thank you! We're so happy Vince helped make your ML400 purchase a five-star experience! We hope to see you at Herb Chambers BMW of Sudbury again!
"Friendly and professional staff! I was well informed on..." Friendly and professional staff! I was well informed on the progress of service throughout the day. However, the car wash is disappointing, there are many soap/detergent marks left inside the car; car door, dashboard and steering wheel.
Business response:
We appreciate the shoutout to our team! It's great to hear their hard work has helped you have a five-star experience! Thank you! - Herb Chambers BMW of Sudbury
"Had tire issue late Friday, showed up without appointment..." Had tire issue late Friday, showed up without appointment and got great service, tire replaced and car washed and out in about a hour. Have dealt with many BMW dealerships across country but never had better experience anywhere. 5 stars!
Business response:
Wow, we're so happy to hear this! Thank you for visiting us here at Herb Chambers BMW of Sudbury and please don't hesitate to reach out if we can be of service to you again in the future!
"I have been a customer for several years which speaks to..." I have been a customer for several years which speaks to Herb Chambers excellent staff in all departments.
Business response:
I have been a customer for several years and highly recommend Herb Chambers of Sudbury. The staff is expertly trained in customer courtesy/relationships, workmanship and customer satisfaction. The Sudbury location is a clean, state of the art facility that caters to its customers and the customer experience.
"Top notch customer service. Wilson was not only able to..." Top notch customer service. Wilson was not only able to give me top dollar for my trade-in but also saved me $100 a month on my car insurance. By going above and beyond he was able to work with me to put me in the car I wanted at the price I could afford. No pressure no hassle no gimmicks. In fact from the front desk to sales to service to the detail department everyone I had contact with were a pleasure to work with. Highly recommend this dealership.
Business response:
Hi Renee, thank you for recommending our dealership! We're so happy to hear that Wilson and our team got you a great deal, and you left with a new vehicle! We look forward to seeing you next time at Herb Chambers BMW of Sudbury!
"EVERYTHING that I expressed as a request, concern or..." EVERYTHING that I expressed as a request, concern or question was addressed. No muss, no fuss. Just straight ahead service. What more can you expect?
Business response:
It's so nice to hear it, Marc! Thank you for taking the time to leave Herb Chambers BMW of Sudbury your five-star rating!
"Had a great experience here, it’s a terrific dealership!..." Had a great experience here, it’s a terrific dealership! Everyone is ver knowledgeable and very friendly, making the process easy and enjoyable.
Business response:
Thank you for your 5-stars! We look forward to seeing you next time at Herb Chambers BMW of Sudbury!
"Wilson was a great help on our first EV purchase. Calm,..." Wilson was a great help on our first EV purchase. Calm, patient, a good sense of humor, and always professional. He assisted us through the entire process, from initial curiosity and test drives through paperwork and pick-up; making sure we understood each step.
Business response:
It's great to hear Wilson provided five-star care while shopping for your first EV, Prasad! Thank you so much for taking the time to leave your kind words and rating for the Herb Chambers BMW of Sudbury team! We hope you love your new ride and come to visit again!
"Very polite and courteous service,I appreciated the..." Very polite and courteous service, I appreciated the video done by the tech. Good job.
Business response:
Thank you so much! It was a pleasure having you visit us here at Herb Chambers BMW of Sudbury and we hope to see you again next time!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,361 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.