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BMW
- Automotive
- Sudbury, MA
About this business
Location details
68 Old County Rd, Sudbury, MA, 01776, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
They expedited my appointment and were courteous and very timely and kind and helpful to me
Business response:
We're so glad we were able to help you out! Thanks for trusting Herb Chambers BMW of Sudbury with your business and please don't hesitate to reach out if we can be of service again in the future!
Excellent service and communication by Mackenzie, plus much appreciated the effort to get some of the work covered by extended warranty.
Business response:
Thank you for your review! We're so happy that Mackenzie earned your 5-stars! See you next time at Herb Chambers BMW of Sudbury!
Work hard after the sale to maintain a good relationship. Service is excellent and showroom is very confortable
Business response:
Thank you for your 5-stars! See you next time at Herb Chambers BMW of Sudbury!
Service was excellent today. Waiting area clean and able to social distance. Overall very good experience
Business response:
Thank you for the positive feedback! We appreciate you coming to visit us here at Herb Chambers BMW of Sudbury and we hope to see you again next time!
Great service! Very kind staffs! Was able to quickly ordered and received the car. Would recommend this dealer to my friend.
Business response:
This is great to hear! Thank you for rating Herb Chambers BMW of Sudbury five stars! We hope you love your new ride!
Very nice. Better than all the BMW dealerships that I have ever been. Also Mackenzie is very friendly, and she will talk to me if there has any problems.
Business response:
Thank you for the great review of our team! We look forward to seeing you next time here at Herb Chambers BMW of Sudbury!
The work Is good but the customer service leaves a lot to be desired. They sent me a video inspection of my car indicating work needed to be done and that the service rep would call. 45 minutes later he calls and says the work the video suggested is not necessary. I get a request to pay on line so I could save time and get my car quickly when it was ready. When I arrive I am told to stand in line for the cashier behind customers that did not pay in advance. As I said, work is fine but it is incredibly frustrating to deal wit... read more
Business response:
Thank you for taking the time to share this feedback with us. We want all aspects of your service experience to be seamless, so your insights are valuable. If there's anything else we could be doing better, please don't hesitate to reach out to me directly. Thank you, Pranav Gill - General Manager - pgill@herbchambers.com
Jamie taught me more today going over my new BMW X5 than I have learned from any other dealership in the past owning a total of three BMWs now! He was a true knowledgeable professional!
Business response:
Thank you for the kind review about Jamie! He's knowledgeable about the product and passionate about helping others. Congratulations on your new BMW X5! If course, if you have any other questions, Jamie is happy to connect. Thank you from all of us here at Herb Chambers BMW of Sudbury!
Service was prompt, detailed and efficient, very pleased! I’ve always bern pleased with the results at Sudbury BMW.
Business response:
This is great news! Thank you for taking the time to leave Herb Chambers BMW of Sudbury your five-star review! We look forward to seeing you again for your next appointment!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,361 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.