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BMW

4.7

About this business

Location details

68 Old County Rd, Sudbury, MA, 01776, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.73,361 reviews
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Customer 
3 years ago

The staff always are on the customer’s side. Very focused on customer service and provide good communication 

Business response:

We're so happy the Herb Chambers BMW of Sudbury team could provide you with five-star care! Thank you for coming to see us! 

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srappap1 
3 years ago

Satisfied with my experience. Everything was explained before I could even ask. Everyone was pleasant and courteous. 

Business response:

We appreciate your positive feedback and hope to see you again next time here at Herb Chambers BMW of Sudbury! 

lar's profile image
lar 
3 years ago

Always like working with Bill Kramer. He takes good care of my X5 and M4 

Business response:

See above 

srappap1's profile image
srappap1 
3 years ago

"Satisfied with my experience. Everything was explained..." Satisfied with my experience. Everything was explained before I could even ask. Everyone was pleasant and courteous. 

Business response:

We appreciate your positive feedback and hope to see you again next time here at Herb Chambers BMW of Sudbury! 

Customer's profile image
Customer 
3 years ago

"The staff always are on the customer’s side. Very focused..." The staff always are on the customer’s side. Very focused on customer service and provide good communication 

lar's profile image
lar 
3 years ago

"Always like working with Bill Kramer. He takes good care..." Always like working with Bill Kramer. He takes good care of my X5 and M4 

Business response:

See above 

sdeane's profile image
sdeane 
3 years ago

"The entire process of booking the appointment, dropping..." The entire process of booking the appointment, dropping off, paying and picking up could not have been easier. Ethan was there to meet me on time and got me right into a loaner. Within a short time I received a text with a video evaluation of my car from Alex Houtzeel. Nice job Alex, very thorough. You explained everything perfectly. I arranged with Ethan to have the work done and shortly afterwards he contacted me to say that it was ready. The on line invoice proc... read more

Business response:

We're so happy! Thank you so much for trusting Alex and Ethan to provide five-star care to you and your vehicle! We look forward to assisting you again at your next service visit! - Herb Chambers BMW of Sudbury 

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Tennis 
3 years ago

"Excellent service. William Kramer and his team are..." Excellent service. William Kramer and his team are first-rate. I feel totally confident that when I pick up the vehicle, everything will be great. 

Business response:

It's great to hear that William provided five-star care to you during your service visit! Thank you for leaving the Herb Chambers BMW of Sudbury team your delightful five-star review! 

YL's profile image
YL 
3 years ago

"Very kind and courteous service. Professional as can be..." Very kind and courteous service. Professional as can be from test driving and taking the car out of the lot to contracting! 

Business response:

Thank you for taking the time to share this wonderful feedback! It was a pleasure working with you and we hope we have the opportunity to do so again in the future! - The Herb Chambers BMW of Sudbury Team 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 3,361 reviews. 

When is BMW open?

BMW is closed now. It will open at 11:00 a.m.