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BMW

4.7

About this business

Location details

68 Old County Rd, Sudbury, MA, 01776, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.73,361 reviews
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pjin's profile image
pjin 
4 years ago

Have been with this dealer for more than 10 years, service is always professional and pleasant 

Business response:

We appreciate your continued confidence in us! Thank you for being a loyal Herb Chambers BMW of Sudbury customer! 

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Lonunes 
4 years ago

Great job- done in a timely and high quality manner- friendly, knowledgeable and attentive staff. 

Business response:

Thank you for taking the time to share your honest feedback! See you next time! 

afcw.p's profile image
afcw.p 
4 years ago

Car was serviced quickly and thoroughly. It was completed on time and the service report was detailed. Important to me- a lost earring was found and left where I’d see it. Thanks! 

Business response:

It was our pleasure to serve you! Thanks for visiting Herb Chambers BMW of Sudbury. We hope to see you again next time! 

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Leep 
4 years ago

Communication and ease of communication was excellent! I also received a video made by the technician of my car’s undercarriage that included his comments as he checked my tire treads and look for leaks. And I only went in for a recall but came home with a washed car inside and out. Excellent service. 

Business response:

Hi Leep, thank you for taking the time to share your experience working with our team at Herb Chambers BMW of Sudbury! We appreciate your business, and look forward to working with you again! 

mcboyle56's profile image
mcboyle56 
4 years ago

Great customer service. I was told the service would take approximately 1.5 hrs and it did. I could plan my day. 

Business response:

Thank you for rating the Herb Chambers BMW of Sudbury service team five stars! See you next time! 

robatcgu's profile image
robatcgu 
4 years ago

2021 not a great year to buy a new car - but Joshua really helped get us order the car we wanted and kept us informed all the way through the process. The final pickup was very smooth and showed us a lot about the car. Would recommend Joshua to anybody wanting a BMW. 

Business response:

This is what we like to hear, Rob! We're so happy that Joshua got the job done during your recent sales experience! See you next time at Herb Chambers BMW of Sudbury! 

kuldeep's profile image
kuldeep 
4 years ago

We have been using the dealership for more than a decade, no issues with service. 

Business response:

Thank you for your loyal business! We're truly grateful for all of your support over the years and look forward to seeing you at your next visit. Until then, take care and thanks again from all of us here at Herb Chambers BMW of Sudbury! 

anacleto's profile image
anacleto 
4 years ago

People are very friendly and courteous. Service is very good and the waiting time is short. 

Business response:

This is what we like to hear! See you next time at Herb Chambers BMW of Sudbury! 

Jdr3725's profile image
Jdr3725 
4 years ago

Terrific and knowledgeable service advisor Robert Cohoon, was able to fit us in on a priority basis, the video assessment of car condition and work needed was very insightful, and the prioritized quote was fairly priced. Plus car was returned in spotless condition. 

Business response:

Robert and the Herb Chambers BMW of Sudbury team are thrilled to hear we've helped you feel at ease bringing your car to us! Thank you for being part of the family! We'll see you at your next appointment! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 3,361 reviews. 

When is BMW open?

BMW is closed now. It will open at 8:30 a.m.