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BMW
- Automotive
- Sudbury, MA
About this business
Location details
68 Old County Rd, Sudbury, MA, 01776, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Responsive and nice wait area. Loaner car was lovely to drive. Service manager Ethan informative
Business response:
Thanks for sharing this awesome feedback, Matt! Your business is greatly appreciated by all of us here at Herb Chambers BMW of Sudbury and we hope to see you again next time!
Service department is great, professional and prompt. I worked with Mackenzie several times; she was helpful and kept my updated about the status of my car.
Business response:
We are so proud that Mackenzie and the team at Herb Chambers BMW of Sudbury could do such a great job for you!
Very professional people to deal with Everyone was very Very professional people to deal with Everyone was very very very very very very helpful
Business response:
Thank you for your review, Joe! We're happy that our team was so helpful during your recent transaction! -Herb Chambers BMW of Sudbury
Excellent experience from the moment we stepped in this dealership. Highly recommend it.Ray was superb
Business response:
Thank you for your review! We're so happy that Ray and our team earned your 5-stars! We appreciate your recommendation! -Herb Chambers BMW of Sudbury
Patrick is one of the best advisor I've deal with. He is very efficient and took care of all my service needs. I could see his hard working attitude on his job by the way he walks. He practically runs from one place to another. Hope to work with him again on my next service.
Business response:
Hi Dough, thank you for taking the time to share your experience working with Patrick at Herb Chambers BMW of Sudbury! We look forward to seeing you next time during your next appointment!
Herb chambers bmw of sudbury provided loaner car. That was awesome.thank u so much
Business response:
It's our pleasure, Drake! Thank you for taking the time to leave us a review and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers BMW of Sudbury Team
Why do you keep going back to the same dealer when all the others are as capable? It’s the people. John is a very attentive and friendly service advisor, and Al runs a great and customer focused service department.
Business response:
Thank you so much for these wonderful comments - John & All will be so happy to hear them! We're truly honored to have you as a Herb Chambers BMW of Sudbury customer and look forward to your next visit!
John is the best service advisor and is the reason why I keep coming back to this dealership. Thanks John!
Business response:
Thank you for the kind review! We're so glad John continues to earn your loyal business and we'll be sure to share this wonderful feedback with him. Thanks for being a Herb Chambers BMW of Sudbury customer. We look forward to your next visit!
I would highly recommend this dealership to anyone that is looking for excellent customer service and for their car to be pampered. Mackenzie has serviced my family’s cars for almost two years and we could not be more satisfied. She always keeps us in the loop, makes sure to get us the best discounts and generally over delivers on the customer experience.
Business response:
Thank you for your confidence in the Herb Chambers BMW of Sudbury team, Andrei! We appreciate you trusting us with your vehicles and are happy to hear that Mackenzie continues to earn your loyal business with her awesome service. Thanks again for the kind review. We look forward to seeing you next time!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,361 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.