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301 County Rd, Tenafly, NJ, 07670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I recently purchased a BMW with Rick Young part of the used car area of BMW of Tenafly. I could not be anymore pleased with the overall experience. Any questions, comments, or concerns I had were addressed immediately. When it came down to paperwork the whole process took less than 10 mins which as people may know could take much longer!! So if you are in the market for a BMW this is the place to go and make sure to ask for Rick Young I will without a doubt be back again when its time to purchase another car. Thank you BMW o... read more
Business response:
Milnicki83, We appreciate your kind words about your visit to our dealership and we're so glad to hear Rick took excellent care of you. Welcome to the BMW of Tenafly family! We’re always here for you. Best wishes, BMW of Tenafly
Just walked out with a 2015 BMW X3 and I couldn't be more happier to have chosen this dealership. Manny Ferreira, our Client Advisor provided great assistance. He is very knowledgeable, friendly and straight forward. He never forced us to buy the car like most other dealers do nowadays. Gave us time to think, rethink and then decide. He spent a lot of his time with us, after the purchase, explaining the various media functions inside the car. I really appreciate his professionalism and dedication towards work even in extreme... read more
Business response:
Shruti P., We are delighted to hear about your pleasant experience with our Sales Team. We will be sure to commend Manny and James for their outstanding customer service and for taking such excellent care of you. We sincerely thank you for taking the time to review our dealership. Happy Driving! BMW of Tenafly
George G. "BETTER THAN INCREDIBLE" My daughter totaled her car last Sunday due to black ice and was anxious to get another used car for school and work. We spent days on line and visited 4 dealerships with bad results. We saw a used Audi A4 on the BMW of Tenafly site and decided to check it out even though we live an hour away in Hunterdon County. From the very beginning Onofrino A. at the used car side of the dealership knew my daughter was anxious. Due to the snow storm the day before, the staff at BMW was short handed and... read more
Business response:
George G., We are delighted to hear about your pleasant experience with our Sales Team. We will be sure to commend our team for their outstanding customer service and for taking such excellent care of you. We sincerely thank you for taking the time to review our dealership. Happy Driving! BMW of Tenafly
Very satisfy with the service dept. Gem and Sandra are very helpful every time I need to make an appointment or have any concerns about the service.
I had posted a poor review of my experience at the dealership on 6/24. I got a call from Mr Santo, the manager and I am happy to say that while some fundamentals may not be alterable, he has gone out of his way to address and rectify most of my concerns. Thank you Mr Santo.
Just took delivery of my 2015 M3 and I couldn't be happier. Ernesto Motta was very courteous throughout the whole purchasing experience. I ordered the car about 5 months ago and he did a great job of keeping me up-to-date on the build process. He immediately called me when my M3 arrived at the dealer. The final purchasing process was very smooth with no pressure on any type of upsell whatsoever. To be honest the paperwork took less than 30 minutes. The car was exactly what I ordered. This is the second BMW I purchased from T... read more
The price was negotiated over the phone, and over the phone I got better price than any other dealer that I met in person! When I got to the dealer I was greeted with a smile and ask if would like any beverages, coffee, water. My sales person was Ernesto Motta and he was great! Had the car pulled up already, showed and explained everything, no hassle, car was exactly as described and best of all at the price that was promised. The experience was amazing!! While I was admiring the car outside Victor Sousa “General Manager” ca... read more
Had an issue with purchasing warranty but it was resolved effectively with John the service writer and Steve the sales manager. very satisfied returning customer
Joe Santiago, the Financial Service Director and James Porrazzo, the sales man were execellent. Their expertise manifested its self every step of the way. James took the time to understand what we were looking for and showed us cars compatible with our needs.Joe took the time to walk us through various financial packages and got us a very low interest rate. They were both courteous, patient and professional. We thoroughly enjoyed the experience. BMW of Tenafly and their customers are better served with such great assets in t... read more
BMW has a 4.6 star rating with 3,072 reviews.
BMW is closed now. It will open at 9:00 a.m.