This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Tenafly, NJ
About this business
Location details
301 County Rd, Tenafly, NJ, 07670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I want to thank BMW of Tenafly and in particular, Manny Ferreira, for making my car buying experience an enjoyable one! It's been 10 years since I bought a new car and my first experience buying a CPO. Manny was generous with his time, attentive and responsive to my questions and went above and beyond to ensure I was making the best possible decision. I really appreciated that and felt like the whole process was transparent and straight forward. I'm very happy with my purchase and happy to have found my preferred dealership!
Business response:
Hello, We are thrilled to hear Manny provided you with the high quality service you deserve! We will be sure to commend him on a job well done. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, BMW of Tenafly
I came in today since I had a weird odor coming from the vents when I have the heat/AC on. At first I went to Park Ave BMW but they would not fix the issue under warranty. My car only has 12,100 miles on it, so I didn't think that would be an issue. The complimentary maintenance did not cover the fix either since it was not due yet. So I called BMW of Tenafly. Kristen answered the phone and took some information from me and told me to bring it in and have it taken care of. She scheduled me with Jon and he took care of the od... read more
Business response:
Hello, We're thrilled to hear you had a great experience with our Service Department! We will be sure to share this with Kristen and John, and thank them for demonstrating such a high level of customer service during your visit. Thank you so much for taking the time to leave us this review! Best regards, BMW of Tenafly
The total experience with Manny was excellent, he was a straight shooter and easy to work with. He made buying a new car easy and simple.
Business response:
Hello, Thanks so much for the great review! We're delighted to hear Manny provided you with an excellent car buying experience! We'll be sure to pass on your kind words and commend him for a job well done. Thanks again, BMW of Tenafly
We were looking to take European Delivery on a new M235i and were repeatedly advised by past participants in the European Delivery program to find a salesperson with lots of experience in European deliveries. Most BMW salespeople seem to know little or nothing about the program, and after completing delivery of our new car, I can completely see why having an experienced European Delivery salesperson is key, versus working with someone who is "learning on the job". Ricki Shamen's name kept coming up, and we ordered our car th... read more
Business response:
Hi Phil, Thanks for sharing your 5-star experience with us! We will be sure to thank Ricki for her vast knowledge of the European Delivery Program and for making your experience an enjoyable one. We will always be here for you! Best, BMW of Tenafly
I went to bmw tenafly.. My sales rep was awesome ,he try very hard to get me the car I wanted and he did got a per owned car ,car run great no complaints at all and his customers service and dealer ship customers service is excellent ..ASK FOR RICK YOUNG TRUST AND BELIEVE YOU WILL BE HAPPY . Adria
Business response:
Lala1234, We are thrilled to hear Rick provided you with the high quality service you deserve! We will be sure to commend him on a job well done. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, BMW of Tenafly
Our advisor, Ernesto Motta at BMW of Tenafly, made the whole purchasing experience the most relaxed and comfortable experience that I’ve had while trying to purchase a car. There was no pressure and he was honest throughout. I felt like I was working with a friend and not somebody who was just trying to get me to sign the check. I was also introduced to the general manager, Victor Sousa, who made my wife and I feel like VIPs and their efforts to work with my tight schedule were greatly appreciated. Ernesto even followed up b... read more
Business response:
Hello, Thank you so much for your review and recommendation! We will be sure to share your kind words with Ernesto, Victor, and the rest of the team and thank them for providing friendly, professional, and knowledgeable service. We will always be here for you! Thanks again! BMW of Tenafly
BMW ..Chairman needs to clone Angelo. I enjoy seeing him He is the best . Make you feel like a family member BTW Darryl was the best too.
Business response:
Hello, That's fantastic to hear! We also think Angelo and Darryl are great and will be sure to thank them for providing you with excellent service. Thank you for your review and recommendation. We appreciate it! Best wishes, BMW of Tenafly
I want to commend BMW of Tenafly for the way in which the managed the entire transaction involving a new auto purchase. Appreciating the process of a good customer service experience truly unfolded during a two hours to follow. Over the past month, I have been watching a 2015 M4, that was on BMW of Tenaflys website. The car had every option, was the perfect color, and had relatively little mileage on the vehicle. More importantly, it was a true manual transmission vehicle, something I have always wanted. I left my home early... read more
Business response:
Steven, We strive to provide a 5-Star experience to every guest and are thrilled to hear you received just that. We will be sure to share your kind words with Manny and the rest of the team and thank them for taking such great care of you. We hope you are enjoying your new 2015 BMW M4. Best, BMW of Tenafly
I had a great experience with BMW of Tenafly. Being an out of town buyer, I was nervous about the actual condition of the BMW as I had only seen pictures. Roger (Retired Marine) looked the vehicle over for me and assured me that I would be very happy. When I arrived from Ohio, I was even more pleased than expected. All paperwork was ready and I was back on my way quickly. Thanks so much and I hope to deal with you again. Well worth the trip!!!
Business response:
David, Thank you for choosing BMW of Tenafly! We are thrilled to hear about your positive experience while working with Roger. We will always be here for you if you are ever in the area again. Safe travels, BMW of Tenafly
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,072 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.