BMW
11330 Tamiami Trl N, Naples, FL 34110
https://www.germainbmw.com/
About
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
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3 days ago
Very happy with the purchase of used car from Germaine. John Joseph was easy to work with and very professional and knowledgeable. When my engine light went on a few days after purchase JJ was right on it and Germaine took care of it right away even though it was a no warranty purchase..
Business Response:
Our team is thrilled to know that JJ took great care of you before, during, and after the sale. Enjoy the road in your previously loved car. Best Regards, Flavio Galasso General Manager
4 days ago
Adrian was very responsive, took the time to speak with my insurance agent and ordered parts in a timely manner. He went above and beyond what I expected. He was friendly, professional and courteous as well. I only wish he worked at my dealer in Chicago!
Business Response:
Thank you for letting us know about your experience with Adrian. We are quite fortunate to have him on our team taking excellent care of our valued customers. Best Regards, Flavio Galasso General Manager
4 days ago
I had to bring my classic Z8 Alpina in for a new starter and service. Chuck Griffith handled the service appointment for my car. Chuck was very professional and attentive throughout the process. He communicated with me on a regular basis in order to provide an update on the progress with the car. The service was completed in an exceptional manner. I would highly recommend Chuck and Germain BMW team for your BMW service requirements
Business Response:
Your business and kind recommendation of Chuck are greatly appreciated. Thank you for choosing Germain BMW of Naples for your service needs. Best Regards, Flavio Galasso General Manager
4 days ago
Rhoel did an excellent job explaining what was done and future software updates. Made an appointment. He was extremely detailed. Thanks for the quick service.
Business Response:
We were happy to assist. Thank you for sharing your experience with Rhoel and our team. Best Regards, Flavio Galasso General Manager
4 days ago
Brought my car in for oil change and brake service. My service advisor, Adrian Pena, got my car serviced and washed in no time! He also found some available discounts!
Awesome!
5 days ago
John Joseph was very good to deal with. He was knowledgeable and did not pressure us to buy the vehicle. He was straightforward. He also knew the product very well. He went out of his way to help.
Business Response:
We appreciate your business and thank you for taking the time to share JJ's dedication to customer satisfaction. Best Regards, Flavio Galasso General Manager
9 days ago
Called Chuck for an appointment to service the new car. He was very easy to work with as he asked; "When would like to come?". At my request, he made me the last appointment of the day, which I later found out was a little later than usual. He never said a thing just accommodated my request. Now that is SERVICE!!! It's a pleasure dealing with the Charles Griffith's of the world!!!
Thank you Chuck.
MM
Business Response:
Here at Germain BMW of Naples, we work hard to accommodate our guests. Thank you for highlighting Chuck's commitment to customer satisfaction. Best Regards, Flavio Galasso General Manager
9 days ago
Called Chuck for an appointment to service the new car. He was very easy to work with as he asked; "When would like to come?". At my request, he made me the last appointment of the day, which I later found out was a little later than usual. He never said a thing just accommodated my request. Now that is SERVICE!!! It's a pleasure dealing with the Charles Griffith's of the world!!! Thank you Chuck. MM
Business Response:
Here at Germain BMW of Naples, we work hard to accommodate our guests. Thank you for highlighting Chuck's commitment to customer satisfaction.Best Regards,Flavio GalassoGeneral Manager
10 days ago
Very good , quick service.
Follow up is informative.
Cars returned as soon as possible and we were contacted as soon as vehicles were complete. Many Thanks!
Business Response:
Your satisfaction is our ultimate goal. Thank you for taking the time to share your experience. Best Regards, Flavio Galasso General Manager