BMW reviews | Auto Parts & Supplies at 11330 Tamiami Trl N - Naples FL

BMW

Name: BMW
Address: 11330 Tamiami Trl N, Naples, FL, 34110, US
Telephone: (888) 639-8403
Price range: $$
Rating: 4.9

4.9

★★

2759 reviews

|Automotive|Naples, FL 34110

11330 Tamiami Trl N, Naples, FL 34110

(888) 639-8403

https://www.germainbmw.com/

Auto Parts & Supplies, Auto Repair, Car Dealers

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About

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.

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4.9

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2,759 reviews

5★2,558

4★83

3★19

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1437 Reviews5.0DealerRater
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Reviews(2218)

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Alexis Almar on Facebook

3 days ago

Bought a 2020 5 series BMW from Jeff Woody had a great experience Thank you Jeff!!! Had to bring the vehicle to service and Cory H. Was my service advisor, also great experience awesome customer service can’t complain!! I definitely recommend this Dealer!! 👍👍

Business Response:

We thank you for sharing your overall quality experience with both our sales and service teams. Enjoy the road in your new 2020 5 series.

John Thames on Facebook

3 days ago

Professional & knowledgeable sales staff. Impressed with the politeness of everyone in the dealership. The ease & convenience of arranging an appointment with the service department. Broad selection of BMW models to choose from. This is the sixth BMW leased from Germain BMW of Naples. I wish to give special recognition to Patrick Dodard (Client Advisor)and Max Zuercher(Client Advisor) The “ Dynamic Duo” I went to the dealership without an appointment, and were greeted by Patrick. I mentioned that Max was my Client Advisor, And was told he was out at the moment. Patrick assured me that he would be more than happy to assist me in Max’s absence. I explained what vehicle, color and options I were interested in. Patrick confirmed they had one on the lot. We discussed the options and price. I told Patrick I would return on Saturday with my wife for her approval. When we arrived on Saturday We were greeted by Max & Patrick. The process of finalizing the deal couldn’t have been more pleasant. Max & Patrick made my wife & I feel like we were valued as repeat clients of Germain BMW of Naples.

John Reichel on Edmunds

★★

3 days ago

Germain BMW Service Department is Excellent I brought my BMW to Germain BMW and worked with Bill Emerson the Service Manager. He and his team did an excellent job from start to finish.

Errol on DealerRater

★★

4 days ago

"Went in for service and diagnostic check on my car...." Went in for service and diagnostic check on my car. Worked w/Adrian Pena as my service advisor. He’s the consummate professional, very informed, courtesy and attentive.

Ron Arnold on Cars.com

★★

4 days ago

Germain BMW Naples FL Excellent service, Ron Arnold is always very, listens to my concerns and is always accomodating to my schedule and needs. The facilitis are excellent and everyone is very helpful.

Business Response:

Thank you for sharing such kind words about Ron and our dealership. We are thrilled to know you are comfortable when you visit and enjoy working with our team. Best Regards, Flavio Galasso General Manager

Amazing after Sales support on Edmunds

★★

4 days ago

Amazing after sales support!!!! I bought a BMW M5 Comp at Germain BMW with Kevin Higgins who was very helpful in explaining the myriad options available prior to purchase, and even more so after the purchase. I was able to bring the car by several times on short notice with various questions which were quickly and easily answered and demonstrated. His after sales support made transitioning into this car a breeze and pleasure.

Fred_j_scott on DealerRater

★★

4 days ago

"My service advisor, George Donovan, took the initiative..." My service advisor, George Donovan, took the initiative to validate the initial diagnosis of my car’s problem. As a result, the problem with my car was determined to be less than was originally thought. His initiative resulted in a substantial savings for me. Thanks you George.

Business Response:

We are pleased to know that George took excellent care of you which resulted in substantial savings. Thank you for sharing. Best Regards, Flavio Galasso General Manager

gmimi657 on DealerRater

★★

5 days ago

"Rhoel Gray has been my service advisor for at least four..." Rhoel Gray has been my service advisor for at least four years now. Everytime I bring my car in I'm always greeted with a smile from him and the assurance that he will check everything out! I will never forget his kindness when my Mother passed away and I needed my car fixed to travel. He got it ready to go in hours! My family has bought three BMWS from Germain because of Rhoel and his reputation as a service advisor. To my family having a good and honest person servicing our cars is everything!We respect and trust him!

Business Response:

We thank you for your kind words regarding your experience with Rhoel. He truly is an asset to our dealership and we are fortunate to have him on our team. Knowing that he has earned the trust of your and your family means so much to us all. Best Regards, Flavio Galasso General Manager

wfranz on Cars.com

★★

7 days ago

The Germain dealership continues to offer excellent... The Germain dealership continues to offer excellent service and atmosphere. But the big difference is my service advisor, Rhoel Gray. Rheol is a top quality advisor. He greeted me upon arriving and kept me informed while I waited for my car to undergo routine service. When service was completed, Rhoel took the time to fully explain what work was completed. Rhoel has been my service advisor for many years and has demonstrated a continued commitment to maximizing the customer experience.

Business Response:

Thank you for your kind words and for taking the time to leave us this 5-star review. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.Best Regards,Flavio GalassoGeneral Manager