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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Chuck Griffith was very helpful arranging for a loaner..." Chuck Griffith was very helpful arranging for a loaner car and staying in contact while my repairs were done. Chuck was very professional and a pleasure to do business with.
Business response:
Thank you so much for sharing your experience with Germain BMW of Naples. We want every experience to be “five stars”! We appreciate you and for taking the time to leave us this positive feedback! Best Regards, Flavio Galasso General Manager
"I couldn’t be more thankful for George Donovan‘s help !!..." I couldn’t be more thankful for George Donovan‘s help !! Always fixing my car problems in time and making my life easier!
Business response:
Thank you so much for sharing your experience with Germain BMW of Naples. We want every experience to be “five stars”! We appreciate you and for taking the time to leave us this positive feedback! Best Regards, Flavio Galasso General Manager
"My service rep Chuck Griffith took excellent care with..." My service rep Chuck Griffith took excellent care with my problem. Prompt, courteous, and customer-oriented.
Business response:
Thank you so much for sharing your experience with Chuck and our Service Department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business, and the positive feedback. All the best! Regards, Flavio Galasso General Manager
"Appreciated Tona Zarrelli’s help and her answering all my..." Appreciated Tona Zarrelli’s help and her answering all my questions, she was very helpful.
Business response:
Thank you for sharing your positive experience with Tona. We are pleased to know she was very helpful during your visit. If you need anything further please let us know. Best Regards, Flavio Galasso General Manager
"Jeremy Bongel (in Service) new exactly what was wrong..." Jeremy Bongel (in Service) new exactly what was wrong with my SUV. THANK YOU JEREMY
Business response:
Thank you for choosing Germain BMW for your automotive service needs. Your complete satisfaction is our ultimate goal. Best Regards, Flavio Galasso General Manager
"Where to begin! I couldn’t be more thankful for Devin..." Where to begin! I couldn’t be more thankful for Devin Riley. He was so great to work with and very helpful! He made it simple and easy to work with. Couldn’t more grateful! Thank you Devin!
Business response:
Congratulations on your new BMW. We are pleased to know that Devin provided you with the quality car buying experience you deserve as a valued Germain customer. Best Regards, Flavio Galasso General Manager
"Jeremy Bongle, service advisor and Jeff Woody, sales were..." Jeremy Bongle, service advisor and Jeff Woody, sales were both excellent in handling my purchase of 2022 750iX and 8 series Grand Coupe. They both made the experience stress free.
Business response:
We couldn’t be happier that Jeremy provided you with a great service experience. He is a true asset and we are lucky to have him on the Germain BMW team. We look forward to your next service visit. Best Regards, Flavio Galasso General Manager
"Excellent customer service!! Chuck Griffith, excellent,..." Excellent customer service!! Chuck Griffith, excellent, professional, competent , superb . He takes care of everything , thanks
Business response:
Providing a quality guest experience at every touchpoint is our focus here at Germain BMW of Naples. We appreciate you highlighting Chuck and his dedication to customer satisfaction. Best Regards, Flavio Galasso General Manager
"Excellent service from arrival to departure. Tona, our..." Excellent service from arrival to departure. Tona, our service representative, is outstanding. Follow up appointment made
Business response:
Thank you for choosing Germain BMW of Naples for your service needs as well as for letting us know that Tona has taken excellent care of you. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.