This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My salesperson, Alexander Pope, was incredibly helpful. He was able to find a vehicle that was in production and kept me informed about its progress and ETA. I appreciate his communication and professionalism.
Business response:
Our team here at Germain BMW of Naples works hard to provide our guests with the ultimate guest experience. We appreciate you taking the time to share your positive visit and for highlighting Alex and his commitment to this goal. Best Regards, Flavio Galasso General Manager
Thank you for taking care of my car. Thank you for making sure that my car is in safe working condition in such a short period of time. Thank You helping me keep my family safe. Thank you for being an excellent human being in character and charm!
Business response:
Wow, we’re at a loss for words. We’re incredibly grateful we could help, and that you took the time to write us such a kind review. We’re so happy to have you as part of the Germain family. We wish you and yours all the best. Regards, Flavio Galasso General Manager
Great experience at Germain BMW. Alex Pope has now helped us with 3 vehicles in the last 18 months, and each time he has been professional, pleasant and made the process easy. Great cars and a great dealership.
Business response:
Thank you for your continued business and kind words. We are happy to know that Alex has taken great care of you. Please let us know if you need anything further. Alex and our team will be here when you are ready for #4. Best Regards, Flavio Galasso General Manager
12/1/21I have been blessed to be able to drive BMW 12/1/21 I have been blessed to be able to drive BMW autos for 38 years. There are few people that I have worked with that I can attest to working as tirelessly as Rhoel Gray, service co-ordinator.. Rhoel worked feverishly every step of the way to ensure my M5C was repaired and returned to me as soon as ‘humanly’ possible, despite the logistical nightmares that arose but understandably, are prevalent in todays’ world of uncertainties. Rhoel was knowledgeable and understanding... read more
Business response:
We are incredibly grateful that you took the time out to leave Moises this review. Our company values put customer satisfaction as a top priority, and we are committed to our customers. It’s customers like you that make our job wonderful. We appreciate you being a loyal customer of Germain. Best Regards, Flavio Galasso General Manager
Charles Griffith provided outstanding service at my last service visit on our 335CI. He suggested repairs that were necessary and delayed others saving us money. Chuck is one of the most knowledgeable service adviser I have encountered. He is truly an asset to Germain BMW.
Business response:
Creating positive experiences is very important to us and we’re so glad we’re able to help out. Thank you so much for making our job wonderful. Stay safe! Best Regards, Flavio Galasso General Manager
"Patrick Dodard was a delight to work with and very..." Patrick Dodard was a delight to work with and very helpful in my car purchasing experience! Angie Schelling.
Patrick Dodard was a delight to work with and very helpful in my car purchasing experience! Angie Schelling.
Business response:
Your business and kind words are truly appreciated. Patrick is committed to ensuring a positive guest experience and we thank you for highlighting his efforts. Best Regards, Flavio Galasso General Manager
"Klevis Toska helped me with my purchase and was very..." Klevis Toska helped me with my purchase and was very knowledgeable and made the experience pleasant.He is a great Company representative
Business response:
Thank you so much for sharing your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your positive feedback! Best Regards, Flavio Galasso General Manager
"Klevis Toska was very responsive to all my inquiries and..." Klevis Toska was very responsive to all my inquiries and showed his eagerness to help at every opportunity. He was the first salesman among the several dealerships I contacted who followed up with me after my scheduled return from overseas. He took time to patiently answer all my questions, which were many as I never owned a BMW and hadn’t owned a car at all for many years. I particularly appreciated that he taught me the new technological options carefully and th... read more
Business response:
Your complete satisfaction is the focus of our team here at Germain BMW of Naples. We are happy to know that Klevis and our team were able to provide you with the level of service you deserve as a valued Germain customer. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.