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BMW
- Automotive
- Fort Lauderdale, FL
About this business
Location details
1400 S Federal Hwy, Fort Lauderdale, FL, 33316, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 6:00 p.m. |
Beware. When dealing on a vehicle online/text message make sure everything is on paper before you go any further. Let's just say the live up to the reputation that car dealers,car salesman have earned,they know all the shifty ,underhanded tricks.Beware!
Business response:
Hi, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like to have a better understanding about your experience. Please reach out to us at (954) 790-6313 at your earliest convenience and we will do our best to resolve this with you.
"No place better to buy a BMW than at BMW of Fort..." No place better to buy a BMW than at BMW of Fort Lauderdale. Be sure to ask for Jimmy Crippen in New Car Sales
Business response:
Hi, thank you so much for your positive comments about BMW of Fort Lauderdale! We sincerely thank you for the positive review, and look forward to seeing you again soon!
"Never have I been treated so poorly at a dealership in my..." Never have I been treated so poorly at a dealership in my life. Salesman Michael Kolanoski, who came highly recommended by a member of the service department (which is fantastic by the way), was rude and dismissive as soon as my fiance and I walked through the door. It seemed like he was bothered by our presence. It was a chore for him to fulfill my request that he explain the i-drive system to my fiance. The negotiation on a car immediately went south and we wer... read more
Business response:
Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (954) 790-6313 so we can work towards a resolution.
"We showed up to look at a car. The sales person took our..." We showed up to look at a car. The sales person took our information and told us to take the car for a test drive. After driving it we were quite sure it had enough power for what we wanted. The sales person told us to put it in sport mode and take it out for another test drive. We took the car out again and decided it was what we wanted. We came back in to make a deal on the car and the sales person informs us that someone else had scheduled an appointment and th... read more
"Really bad customer service. Kind of Ironic I did a bad..." Really bad customer service. Kind of Ironic I did a bad review about "Alby" in the past (no one got back to me about this) and this time I service my car again with him. To make the history short I went to the BMW in fort lauderdale because I had a flat tire and as soon as I sat in the desk "alby" told me that my car was due for service (my car is only 28.000 miles and I didnt had any lights on) I tried to ask for an explanation why because he said that it was due ... read more
"The BMW dealership of Fort Lauderdale turns out to be the..." The BMW dealership of Fort Lauderdale turns out to be the worst of them all! They will do everything to convince you to buy their cars with the “ extended warranty” which is practically a joke. When there’s some problem with the car nothing is covered, and the warranty that they’ve worked hard of selling you is worthless! It covers almost nothing! It’s better not to waste money over it. The staff members are rude, careless. They are not trying to help when a prob... read more
"Very poor experience here. The Salesperson seemed..." Very poor experience here. The Salesperson seemed disinterested in selling me a car and was just plain rude. It legitimately felt like a stereotypical tacky used car salesman experience. If you are assigned “Jerry” as your salesperson run out the door. My experience at all of the other local dealers was actually quite pleasant so there are plenty of good options in our area.
"Don’t see David Holley" Walked in here and it took forever for someone to come up to me. Finally, David Holley walked up to me and seemed reluctant to help, but he showed me the car I was looking for and I was able to test drive it. He didn’t even ask for my name or introduce himself until after we got back from the test drive, by the way... I told David I already had numbers from another store and I wanted to see his quote before discussing what I was given. David kept me waiting literally over 20 minutes and came back wit... read more
" Couldn't have wished for a better car buying experience " A few weeks ago I randomly called into Fort Lauderdale BMW dealer I had wanted to come in to check out the new x4 I was connected with the first available salesman Happen to be Mr. Thai Tran wow, from the get go , so warm and friendly I asked him if he had a particular model in stock that I wanted to see and he asked me.. " when will you be here, i'll have it waiting for you " True to his word as soon as I arrived the car had been brought down and was waiting for me... read more
Business response:
Thank you so much for sharing your experience with us and about Thai. Our goal is 100% customer satisfaction and it sounds Thai achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new BMW X4. Thai and the team will be thrilled to hear your feedback!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,017 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.