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BMW
- Automotive
- Santa Ana, CA
About this business
Location details
1500 Auto Mall Dr, Santa Ana, CA, 92705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Shawn Veronese and her team, especially Eric, are absolutely great to work with! I have bought from Sterling BMW, Irvine BMW and now twice from Crevier BMW. Crevier has by far exceeded my expectations every time from a sales and service ongoing perspective. The team is very friendly, accommodating, and honest to work with through every step of the way. Shawn has taken care of me and my bmw needs for several years now and it always feels like her team "rolls out the red carpet" for me every time I come in there. They have gre... read more
Business response:
Dear kkossler, Thank you for your loyalty to the dealership! We love hearing that we make buying and maintaining a car enjoyable! Give us a call when your BMW needs anything. We will be sure that you receive the service that you are use to! We expect to see you soon and thank you once again! Shawn Veronese Internet Director
Stephan is great, at no time did I feel that I was pressured to buy a car. Stephan was very knowledgeable about the car and features and frankly he is a great promoter of BMW. He made buying a very expensive car easy and held my hand all the way through the process. Mike was friendly and sys hi to me all the time. Zack in service is fantastic, I wished he worked customer service at my company. I was very upset about a scratch and he reassured me it will be resolved- he got the Mngr for me, and really made me feel that he car... read more
Business response:
Dear tiabarton, Thank you for the positive feed back! We love hearing that our customers have a pleasant experience with us. Let us know if there is anything we can do for your BMW in the future. Zack and the rest of the service department will be glad to help you out! Look forward to hearing from you! Sincerely, Jackie Deemer Crevier BMW Service Manager
I have nothing but praises for Crevier in Santa Ana. Eventhough I didn't buy my car there, the staff and the dealership had and is always service with a great attitude and professionalism. I don't get a loaner because I didn't not buy my car there, but Crevier provides drop off and pick up at my convenient. Drivers and Staff has always been very friendly and curtious. Though my BMW is under warranty, I felt bad because I go there for service all the times and I didn't buy my car there. I felt I gave my money to Assael (don't... read more
I bought my 2005 Z4 from Crevier and when it came time for service I took it back to them. They were very nice and even called me to comfirm the appointment. On the day of the appointment I was late due to the drive from The Empre. I was given a 325i as a loaner. My Z4 had to stay over night and I was able to take the loaner home. The next day, I picked up my Z4. Everyone was nice and friendly and I never waited more than 20 seconds before someone would ask if I needed help. I was treated like royalty.
I ran my mini-cooper through water during the rainy season this winter, and ended up having $8500 in damage (water got into the pistons and bent the pistonshaft, and made a hole in the engine block. I bought the car from autoland, but I took the car to crevier to have it fixed (because I had a good experience previously with there service when the window motor in my driver's side door siezed up). They took an unusually long time to get the parts to fix the engine (in fact they ordered the wrong part at first), so they appoli... read more
Crevier has been able to fix problems with my car after another dealership had the car for days and claimed they couldn't recreate the noises and malfunctions. This really makes me wonder if all BMW mechanics, foremen and shop directors receive the same training. The service at Crevier is excellent and I am extremely satisfied. Albert called when he said he would and kept me regularly appraised on the progress of my car. The folks in their parts department are also very knowledgeable and friendly. Theresa, Vaheh and Art are ... read more
I leased my 2003 745li from Crevier. Excellent experience. Service has always been excellent. Very satisfied with the entire staff, labor and management. The 745 is quite a car and a lot of fun to drive. Chris Callas
What a difference! I recently purchased a perowned 1999 328i from Ken and he was easy to deal with, knowledgeable and helped me find exactly the car I was searching for. Mike Lumia in finance helped get a rate on the loan I thought was unheard of and helped it go thru quickly. Also answered all of my questions regarding extended warranty. As with most cars, I had a couple of minor issues (small trim pieces, etc) that were discovered after purchase. Josh (and a couple other people-quite a few working in that deaprtment) helpe... read more
Excellent service from their service & parts dept! They know their stuff! I drove 40 miles passing 4 dealerships to see their award winning service I keep hearing about on Bimmer Roadfly! Their service was great for my first oil change! Their parts dept is the best! They hosted in April 2003, an X5 owner post sale convention in Indio, CA. Crevier arranged the tech session, giveaways, promotions, the best food, and a great time! They do this for non Crevier customers as well - treating you very well! I'll buy my next BMW from... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,184 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:00 a.m.