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1500 Auto Mall Dr, Santa Ana, CA, 92705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I walked into Crevier BMW with pretty high expectations. My friends aunt bought her BMW from Crevier and I went expecting great, friendly service. I had the pleasure of being taken care of by Stephan Caraway. Friendly, no pressure, very informative, and extremely kind are just a few ways to describe Stephan. I was full of questions and inquiries and Stephan happily assisted me. Very friendly, I consider him a friend and I recommend his services. I happily purchased a 328i, NAV, Premium package and Steptronic transmission and... read more
I was unsure of what I wanted in a car. Robert spent time helping to better educate so I could make that decision. He shared his knowledge and was patient while I asked many questions test driving. I was greeted by Al and he assured me that whatever decision I made I would be well taken care of, and I was! I picked up my car from E. J! The paperwork was ready and the car was waiting to be driven off the lot. With that, I got a car I love at the price I wanted with the comfort of knowing I can rely on Crevier for the future. ... read more
July 28, 2010 Crevier BMW To whom it may concern; I want to take a moment to praise the quality of service that I received in the purchase of my new 2011 BMW 3.5D. After deciding to purchase a BMW I called my friend who owned two BMW’s in the past 4 years. He recommended Shawn at Crevier BMW. “ She is the best” , he said to me. I called Shawn and within minutes she put together a great deal for me over the phone. She gave me a great price without haggling. My custom ordered BMW arrived several days ahead of schedule and exac... read more
Business response:
Hi Joe, Thank you so much for your incredibly kind words. It was a pleasure serving you and I’m glad we were able to get you exactly what you wanted. How do you like the new ride? Let me know if there is anything I can do to assist you in the future. Sincerely, Shawn :)
I have ventured out to Crevier (even though Irvine BMW is much closer to both my office and my home) due to numerous bad experiences with sales people at Irvine BMW. To my surprise, Stephan Caraway, the sales rep I met at Creview, change my opinion about BMW dealerships. I enjoyed the honest, no pressure, no bs treatment I received from Stephan. When I first met Stephan I was not ready to purchase a car and Stephan understood my position right away and did not pressure me at all. When I was finnaly ready to get a new car, I ... read more
Business response:
Hi bengargo, Thank you so much for your wonderful feedback. You can be sure I will pass this review on to Stephan and thank him for taking such good care of you and your family. Please do not hesitate to let us know if we can assist you with anything in the future. And congratulations on your new cars! You can also visit us on our Facebook page at http://www.facebook.com/crevierbmw. We’d love for you to post pictures of your family’s new cars! Sincerely, Shawn Veronese Internet Director Crevier BMW
Based on internet reviews and various BMW forums I decided to stop by and check out this dealership. I first met with TC about an hour before they closed and he was very helpful in assessing my needs. We took several cars for a test drive and we left the dealership without being presurred for a follow-up visit. We went back to the dealership the next day to have our Audi A4 appraised as a trade in. After some additional test drives of their certified BMW's I selected a 335i which came fully loaded (18" runflats, NAV, Steptro... read more
Business response:
Dear SD0717, Thank you so much for taking the time to write a review about Crevier BMW. We are so glad that your experience has been so positive thus far and we are confident that you will receive your BMW in excellent condition. Please don’t hesitate to contact us with more of your automotive needs in the future! Sincerely, Shawn Veronese Internet Director
Two words! SUSAN OTTO! I will save you the complete details, but Susan Otto was the best. Attention to detail, compassion and honesty were some of the observed traits of Susan. She helped us purchase our 7 series without a hiccup and was consistently on top of the situations of either our added on ceramic window tinting or our loaner. Just all around good service. As for the dealership, it is comfortable and with a Deidrich's in-house...PERFECT. I would recommend CREVIER to anyone looking for any make or model. Call Susan Ot... read more
Business response:
Dear ronburnette, Thank you so much for taking the time to write a review for Crevier BMW! It is such a pleasure to know that you had such a positive experience with our dealership. Please do not hesitate to give us a call if you need anything! We look forward to hearing from you! Sincerely, Shawn Veronese Internet Director
Susan Otto at Crevier is awesome! I began my search via internet and Susan is the Internet Sales Manager. We communicated via email, than by phone and then in person when I went in to meet her for my appointment. Susan is pleasant, professional, friendly and caring. Being a first time BMW buyer I was a bit nervous; however within the first few mintues of meeting Susan I was no longer nervous just super excited! Susan was never "pushy", she is super nice and I would recommend her to anyone who is looking to purchase a new BMW... read more
Business response:
Dear LNydam, Thank you so much for taking the time to write such a nice review! I’m happy to hear that your experience with Crevier was so wonderful. I will make sure that Susan reads this review. Let us know if there is anything we can help you at with in the future. Never hesitate to give us a call. We look forward to hearing from you! Sincerely, Shawn Veronese Internet Director
I recently purchased a 2011 X5 50i from Crevier BMW and the experience exceeded my expectations. Crevier is one of the largest So Cal BMW dealerships and they just happened to have exactly what I wanted in their inventory. I've had positive experiences with car purchases in the past, dealing with Internet sales managers. They tend to have more experience and are easier to deal with. At Crevier, I worked with Susan Otto, their Internet Sales Manager. Susan was great to deal with. I made an appointment with her and the car was... read more
Business response:
Dear JBrandonJ, Thank you for taking the time to write about Crevier! Congratulations on your new X5 50i! If you have any questions or if we can be of further help do not hesitate to contact us! We would be more than happy to assist you! Enjoy your new BMW! Sincerely, Shawn Veronese Internet Director
We have purchased several cars from Crevier, and specifically from Stephan Caraway. Each time Stephan has gone out of his way to find us the right car at the absolute best price. His service is exceptional and he is always reliable. We absolutely trust him; he is very honest and never tries to "sell" us on anything. We have come to consider Stephan a friend, and recommend him often.
Business response:
Dear attbimmer, Thank you for taking the time to write about us, and being so loyal to the dealership! I will let Stephan know how happy you are with the service he has provided. Come back in any time you have any auto needs. Thanks again! Sincerely, Shawn Veronese Internet Director
BMW has a 4.5 star rating with 1,184 reviews.
BMW is closed now. It will open tomorrow at 8:00 a.m.