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BMW
- Automotive
- Elmhurst, IL
About this business
Location details
466 W Lake St, Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Outstanding Services & ut-most respect for clients Matt was very patient with us while we were looking for the right vehicle. We spent tons of hours on our own looking for the Diesel, and at the end of the day, we found all of the features we wanted in a fully loaded 2013 x5 50i. It was a no brainer, but Matt really helped us go through the pros and cons of each type of model. You typically hear stories about dealerships, but our entire process was enjoyable, and we walked away with some new friendships. Really glad to see a... read more
Business response:
Thank you for taking the time to write about your experience with us, Sarah. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I am so happy to hear that Matt was helpful during your visit. Please feel free to contact us if you have any further automotive needs. Regards, Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Great experience Low key, no pressure. Very professional. Everyone was well prepared to handle the transaction. I will continue to do business here in the future.
Business response:
We sincerely appreciate your feedback, Stephen. Each employee is a valued member of the Elmhurst BMW team and we all strive to provide excellent service. We are eager to see you again on your next visit. Best Regards, Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Great car buying experience great customer service. no pushy tactics. customers are treated with respect. Elmhurst BMW has great prices and a wonderful staff... I will be back in 4 years to trade my car in for a new one.
Business response:
We appreciate your feedback, Kim. It is our goal to treat all of our customers with the kind of customer service you described and we are glad we achieved that. Once again, we appreciate your business and we look forward to working with you again in the future. Regards, Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Solid BMW service levels Got appt easily. Short wait to see service guy. Decent loaner for 5 days. Called everyday to apprise of progress.
Business response:
Thank you so much for sharing your feedback, Thomas. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Regards, Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Great Experience at Elmhurst BMW The staff is always polite and friendly. If they don't have an answer for your issue, they will find an answer or solution. They keep you updated on the status of your vehicle.
Business response:
We appreciate the time it took for you to write this review, Steven. We believe in polite and friendly customer service and I am glad that our team made such a great impression on you. At Elmhurst BMW, we strive to ensure that no question or concern goes unanswered and it is encouraging to know that our staff was able to show you dedicated and personalized service. We would love to work with you again in the future. Regards, Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Exemplary Service I felt like I was getting everyone's full attention. I know a lot of vehicles are coming through so I could easily see places treating people like an assembly line. That was not the case.
Business response:
We appreciate the time it took for you to write this review, Timothy. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best Regards, Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Great customer care! Very courteous and professional. Every purchase that I have had at Elmhurst BMW has been handled in excellent fashion. I greatly appreciate the relationship that I have with Nicholas Psaros who has been extremely helpful during each car purchase. It was also a pleasure meeting Louis Christopher.
Business response:
Thank you so much for taking the time to provide such great feedback, David. Our primary focus is to provide each and every guest with exceptional customer service, and I am extremely happy to hear that Nicholas and Louis were able to satisfy that. Do not hesitate to inform us if you have any further automotive needs. Best Regards, Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
great purchasing experience I had a very smooth transition in the purchase and trade in of both the new vehicle and used vehicle. The salesman was in tune with my needs and wants on a new car. I felt that I was given time to think over my decision to make sure the new car was what I wanted and was in line with my budget.
Business response:
Thank you so much for your feedback, Bonnie. We are glad that our staff was able to meet your needs. Please feel free to contact us if you have any further automotive needs. Regards, Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Good Service and Great Sales The follow up and ensuring all the necessary work is taken care of is exceptional. Liked John in service specifically, was able to provide me with updates as necessary.
Business response:
Thank you for taking the time to write this review, Tatai. I am happy to hear that John was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Best Regards, Irv Shenderovsky - GM - ishender@eagbmwjag.com 630-833-7945
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,364 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.