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BMW
- Automotive
- Phoenix, AZ
About this business
Location details
18018 North Scottsdale Rd., Phoenix, AZ, 85054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Best customer service EVER" This is my 5th BMW with North Scottsdale BMW. I would never go anywhere else. They treat me like a VIP with any/all interactions I’ve ever had with this dealership. Scott Bilgo is phenomenal and is clearly a pro in his field. He looks out for his customers and treats them like family. I refer anyone in the market for a vehicle to him because I know they will be treated well.
Business response:
Hello there, thank you so much for the kind words! We will be sure to give your compliments to Scott and our team. We hope to see you again soon!
"Great experience ! Highly recommend to others. The..." Great experience ! Highly recommend to others. The following words will hopefully fulfill the minimum word requirement. If not, please disregard this post. Thank you much.
"Service advisor was responsive and informative . Mike..." Service advisor was responsive and informative . Mike Hanson provided excellent service and follow up to me. He called with a status several times and kept me apprised.
Business response:
Thank you for the five stars, Tony! We're happy to know that Mike went the extra mile to ensure your satisfaction. If we can be of further service, please be sure to let us know!
"Needed emergency repairs while visiting AZ from Vegas...." Needed emergency repairs while visiting AZ from Vegas. Busiest days of the year when I limped in without notice. They could not have been more accommodating to someone from out of state with no appt. svc writer Jeremy in particular...
"Josh made the process of trading in my car and leasing..." Josh made the process of trading in my car and leasing another such a pleasant experience. I was so appreciative that he was knowledgeable yet not pushy.
"Terrific service from start to finish. Easy to..." Terrific service from start to finish. Easy to schedule, pleasant advisor and loaner car was available. Service was done ona timely basis and car was completed on time
"Easy to schedule an appoinment, good followup for status..." Easy to schedule an appoinment, good followup for status and cost of service, and overall great customer service. I appreciated the extra attention given to the service work done on the vehicle.
"Always Pleased" Once again, I got great service on my car repair. They were quick and courteous and explained everything so that I could understand, and that's not easy. Eric is my service advisor and he is a gem. He's very patient, knowledgable, professional and communicative. I could not be happier with him and my service.
"Awesome experience and my salesman help me out so much..." Awesome experience and my salesman help me out so much rules as well as Steve the manager you guys are awesome and I’ll continue doing business for many years to come
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,377 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.