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BMW
- Automotive
- Phoenix, AZ
About this business
Location details
18018 North Scottsdale Rd., Phoenix, AZ, 85054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I purchased a pre-owned X5 from a different dealership (they did not have my exact fit). Since this purchase, all of our maintenance has been handled by BMW of North Scottsdale. Our former vehicle was a Lexus and we all know what a great reputation they have for customer service. Well, BMW of North Scottsdale has beat them. Very professional, very prompt and very fair. We are so happy with this dealership, we have a second X on order. This is the place to go for service or purchase! Thank you Donny and Team!
While on a 6-week driving trip with our new 2017 BMW, I had questions about the navigation settings. We stopped at BMW North Scottsdale without appointment. After service techs checked over our new car, a member of the Genius Team patiently taught me how to adjust the heads up navigation system and other settings to my personal preferences. Since we're from Florida, all techs knew we were not future customers, but offered quality service with friendly smiles. Unfortunately, I did not keep business cards for the individuals w... read more
Our recent experience with BMW North Scottsdale was absolutely wonderful. This is my 3rd BMW in last 6 years. Before the recent purchase, for a change we visited Audi, Mercedes and Jaguar but ultimately could not receive the level of service and ultimate driving machine experience. Aside from the awesome SUV we ended up with, I think the professionalism of the staff, especially Don Fiala helped make our experience exceptional. We had a small misunderstanding at the time of delivery, very late in the day. But the next morning... read more
We just purchased a 2017 BMW X5 from BMW North Scottsdale last night. Wow! What a great experience!!! The gave a great deal up front and we did not need to haggle with the pricing. We dealt with Steve K (MGR) and Jake (Sales). If I could give more than five stars I would. I highly recommend BMW north Scottsdale if you're in the market for new preowned BMW. This is our third BMW we have purchased from them in the last two years. We could not be happier. It should be noted that Debbie and AN in the service department, Eddie an... read more
After voicing my concerns, This dealership came through for me with colors. Mike and Logan over there stepped up and made it all right. I can't help but commend them for their response and recommend once again, my favorite BMW dealership for many years.
This was our first BMW purchase and the BMW Associates showed us several vehicles with no pressure to make a purchase. They were knowledgeable with the technology in those cars and gave us several options to choose a financing plan that worked best. We went into the dealership to test drive the 3 series and made the decision on our own to driveway with a 5 series. I will never go anywhere else.
Business response:
Hello, We appreciate your kind words and are thrilled to hear our team took excellent care of you. Welcome to the BMW North Scottsdale family, we’re always here for you! Best wishes, BMW North Scottsdale
Rich sold me a 3 series with the m sport package a few weeks ago, and I could not be happier! Since then he still has been very helpful on answering any questions I've had. Staff was extremely friendly and helpful for me, and coming from out of town Rich had everything ready so we could take care of everything quickly once I made my decision. I definitely recommend this dealership!
Business response:
Hello, Thank you for taking the time to provide us with your honest feedback. We’ll be sure to give Rich your kind remarks. We're thrilled your experience was a positive one and that you are enjoying your new BMW! Best wishes, BMW North Scottsdale
My husband and I bought a 335i from BMW North Scottsdale in March. The best car purchase experience we have ever had. No pressure from the salesman. We looked at a lot of cars. Told the salesman that we would think about it. That night we put in a request to purchase a car on line on the BMW North Scottsdale finance section. The next morning we got a call that we had been approved. We went to the dealership. Within and hour we were on our way home with our new car. AMAZING!!! Since then we have taken it in to have something ... read more
Business response:
Janny, We know how stressful car buying can be, so we are thrilled to hear you received a 5-star experience while working with our team. We hope you are enjoying your BMW 335i and we wish you many happy miles! Best, BMW North Scottsdale
Cannot for the life of me see how or why anyone might ever have a service problem here. I have never, ever, ever had anything but TOP-FLIGHT flawless service here. Service Director, Mark Kaiser and his team from manager, Brandon Overly & Technical Service Manager, Robert Reed {who is THE Specialist's SPECIALIST = the most competent diagnostician I have ever met} on down the line are "world-class, A #-1" and first rate in every way. I drive sporty efficient performance cars, I bought a new '14 BMW 328i M-Sport here in Decembe... read more
Business response:
Hi Jon-M, Thank you so much for your review and recommendation! We really appreciate it and are so happy to hear about your experience with our Service Team! We look forward to seeing you again! Best, BMW North Scottsdale
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,377 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.