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BMW

4.6

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

18018 North Scottsdale Rd., Phoenix, AZ, 85054, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.63,377 reviews
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AndrewSh's profile image
13 years ago

My family has bought quite a few BMWs through Charlie and every single time it has been a great experience. Charlie is a no-pressure man who really understands the wants of the customer and can properly address those. He is extremely friendly and follows up with us through the ownership to make sure everything is to our liking. He has gone out of his way to show me new models even after his working day is over. I pride myself on being very knowledgable about BMW's past/present/future cars, technology, specifics, etc. and Cha... read more

Cornflake's profile image
Cornflake 
13 years ago

My reason for wresting this review is: when I needed help and was turn down at other dealerships North Ssottsdale BMW stepped to the plate and took control, and I experanced one of my best times at a dealership. After years and years of being a Cadillac owner, my wife finally decides one day that of all the cars she now wonts a BMW . Of course I said absolute not, no way . I soon found myself looking at used BMW' s because I could not afford a new on, but not not because she forced me I now just think it is a great car LOL. ... read more

klcoll's profile image
13 years ago

Outstanding experience purchasing from BMWNS, and with Charlie Scott. A true professional. Continues to keep in touch, far after the original transaction. Straightforward, no-BS experience. 3rd purchase experience I've had in last few years with Penske-owned dealerships, and they've all been stellar - Roger really knows how to run a tight ship. I'll be back to see Charlie when I'm ready for my next BMW. 

mspreeman's profile image
mspreeman 
13 years ago

About a year ago, I gave this dealer a bad review. Since then, I began using them for service on my ‘09 335i and must say that they have gone above and beyond to make sure every detail is attended to. I couldn’t be happier, and trust me, I’m your worse nightmare when it comes to details – can you say “OC Charlie”! Major kudos to Jeff and the service team for stepping up and gong the extra 3 miles. In the meantime, I’ve been watching the main BMW site for a low mileage M3. One popped up and it happened to be at BMW North Scot... read more

unclec's profile image
13 years ago

BMW North Scottsdale should give a seminar to other dealerships on the car buying experience. We spoke with Sales Manager Don Hanson and explained what we were looking for, and from there he introduced us to Sales Consultant Gary Burnett. Gary was extremely nice and very patient with us regarding different types of cars and a number of test drives. After the test drives Gary brought us down to his desk to help us look through their entire inventory......allowing us to find the exact car, and price, we were looking for. A few... read more

3duners3's profile image
13 years ago

2 days ago, Wednesday I had given a review here about our 2003 330i and the North Scottsdale BMW Service Dept from a dissatisfied view. Since then the Tech Service Mgr, Rene' stepped in and turned everything around. The service dept there is standing behind themselves and making everything right. In fact they are going out of their way to make it better then just right, they are giving A+ customer service on this and have truly impressed this customer to where I will go out of my way to recommend the dealer and the service d... read more

CrishRN's profile image
14 years ago

Scott made my another ownership happened!!! He is just one of the best car consultant I met and negotiated. It was the easiest and smoothest process and I wish that every car shoppers can experience that. And his assistant Jennifer Townsend showed me the functions of the new X3 which wasn't complicated at all as I thought. I hope to do another business in the future with BMW north Scottsdale because they have sales consultant like Scott Bilgo who actually listens and works with their clients' needs..Suffice to say, he made m... read more

vperrotti's profile image
vperrotti 
14 years ago

These people are pros. I love my car. I have had Steve as my dealer contact for years. He has kept my car in great shape. 

jeziorm's profile image
14 years ago

I'm very impress with the dealership and specifically with the way Peter Cramer does his work. His customer skills and orientation are the best I have ever seen in any dealership, he is very friendly, knowledgeable and make you feel welcome. I purchased older car but the whole experience made me feel like I was buying top of the line model. During the whole sales process Peter demonstrated exceptional communication skills, attention to details and great driving skills which did help to show the car in the best light. He was ... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 3,377 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.