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BMW
- Automotive
- Phoenix, AZ
About this business
Location details
18018 North Scottsdale Rd., Phoenix, AZ, 85054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Juleyn & Wyatt were great to work with on the front end as well as Georges on the Finance side. There were a few nuances to our deals but we were able to work everything out and we ended up purchasing 2 cars. Will definitely be back when the time comes for future purchases.
Business response:
Thank you for the great rating and review. We are happy to see that you had an awesome car-buying experience at BMW North Scottsdale. Congratulations on the new car!
Excellent attention to detail. I would recommend to family and friends. Trustworthy and honest. It was a pleasure.
Business response:
Hello and thank you for your high star rating. We're happy to see that your experience with our team here at BMW North Scottsdale was excellent. We strive to deliver a great experience to all of our valued customers.
I have not purchased a new car in many years and the sales consultant (Jake) was very helpful in selecting the right car and made the transaction very easy.
Business response:
Thank you so much for taking the time to write about your 5-star experience with our Sales Team here at BMW North Scottsdale. We are very happy to learn that our team was able to help you find your perfect car, and that they made the overall buying process easy for you. If you ever need help with your new car in the future, we'll be here for you!
I have been going to North Scottsdale BMW since 2016 to purchase as well as service all of vehicles and I would not go any where else because of the quality of service I received from them. My recent purchase I made with the sales person Damien is flawless and hassle free. His attention to customer service is 10**** stars.
Business response:
Thank you for taking the time to leave a positive rating and review for us at BMW North Scottsdale. We're happy our Sales Team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.
Jake was the BEST! No pressures just fabulous customer service and amazing personality! Would highly recommend both Jake and BMW!
Business response:
We are glad you enjoyed great customer service working with our team at BMW North Scottsdale. Thank you for your amazing review and recommendation. We are here if you need any further assistance.
Sales Person Donnell Wilson was really easy and accommodating to work with. He was very organized and help us to view potential vehicles quickly.
Business response:
It is great to see that our Sales Team can provide you with excellent, 5-star service here at BMW North Scottsdale. We are proud to learn they were accommodating and organized. If we can be of any further assistance, please let us know at BMW North Scottsdale.
Donnell was a great sales person, not pushy. Very nice. As everyone else was too. We were really comfortable with how he took care of us. We would reccomend him to friends and family.
This was a very positive experience for me - no sales pressure, plenty of useful assistance between test drive and additional question/answering related to the car, and very fair purchase and trade-in prices. I would recommend to anyone who is simply exploring or actually committed to a new purchase. This is a dealership where they can be comfortable regardless of their current level of interest.
Business response:
Hello, we truly appreciate you taking the time to provide an honest and kind review for us here at BMW North Scottsdale. There is nothing better than learning of your positive experience with our Sales Team, and we are grateful for your wonderful recommendation. We hope you have a nice day.
Friendly, respectful of time, professional and courteous, ethical, responsive, committed to excellent customer service experience.
Business response:
It's great to know that we provided you with such a positive experience here at BMW North Scottsdale. Thanks for the five stars and we hope you continue to choose us for all your automotive needs.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,377 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.