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The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
18018 North Scottsdale Rd., Phoenix, AZ, 85054, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Last month I purchased my first BMW from this dealership, and the experience was the most amazing car buying experience I have ever had. The honesty, integrity and friendliness of the entire staff, from Peter Cramer (my excellent salesperson) up through the Sales Management, Finance and Service teams were all beyond exceptional. I purchased a certified pre-owned vehicle, and can say without a doubt that I have never received this level of courtesy and respect ever before, even when I had puchased brand new vahicles in the pa... read more
I recently purchased my fourth BMW at this dealership. The customer service has always been first class and it really shows they strive to be the best at what they do. I bought these four cars in a period of six years and I have only dealt with one salesperson! His name is Charlie Scott. If you are in the market for a new or used BMW at this dealership I strongly suggest you ask for him. He is extremely knowledgeable, courteous, and more important he values your business. All I can say is that my experience at BMW North Scot... read more
I had been to the 2 other BMW stores in town and got a sales person that did not know the product and did not take the time to assist me the way I would expect of a BMW store. Then I met Scott Bilgo. He was genuine and sincere and took the time to answer all my questions. I did not feel pressured in any way. I ended up driving the 328i and fell in love with my dream car. The whole process was painless and hastle free. When I was signing my documents the finance person told me that Scott was one of the top client advisors in ... read more
I recently had a best offer accepted on my dream car, an '05 M3 Competition package, through ebay, from an online dealer in Phoenix (I live in Iowa). Had the offer contingent on pre-purchase inspection. I was very concerned buying a car site unseen. Talked to Mark Kaiser before my offer was accepted and he assured me that he could do a thorough inspection, and make sure the car was good to go. Talked directly to Mark through the whole process. Got a call from him stating that the vehicle had several mechanical issues (still ... read more
We took our 2006 325 ci in for a knocking sound in the left door when you put the window down. We had arranged to bring it in for that and also the center console was peeling. I waited and was shocked to find that they had the console part and also were replacing the window part. I was greeted well and was kept current by Jeff regarding the repairs. The down side but up side was about a hour after getting home the glass had broken. They had a tow truck here and the car back in and all was resolved at no charge. Very pleased ... read more
Ali, was extremely helpful. Answered all my questions and did a very efficient presentation. Perfect Experience!!! Highly Recomended!!!
My experience was great!! I went to Chapman BMW because of their newspaper ad only to find out they didn't even have the car they were advertising. After leaving in disgust I met Scott Bilgo @ BMW North Scottsdale. He took the time to show me the nuances of leasing and decoding the ads. I am proud to say I am driving a new 5 Series and I love it. I would recommend Scott to anyone that wants a BMW.
I had a 2002 BMW 745i that was an absolute disaster from the get go. Virtually every possible problem that's been documented on the internet happened to me it seems. My idrive turned into a no-drive. After 12 visits here, BMW bought the car back and gave me a 2003. There are still some minor problems but it seems that the 03's have been vastly improved. I will say this, I applaud BMWNA for doing the right thing and replacing my car. It's a terrible feeling walking to your car and wondering what else could possibly go wrong.
Excellent sales person, Rick Lyons. He attended to important details and communication was great. No last minute pressure.
BMW has a 4.6 star rating with 3,377 reviews.
BMW is open now. It will close at 8:00 p.m.