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BMW
- Automotive
- Saint James, NY
About this business
Location details
599 Middle Country Road, Saint James, NY, 11780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
This was the 3rd BMW that I purchased and so far this has been by far the best experience of any purchase yet. My last 2 BMW were easy to buy because i purchased them brand new so it really came down to price. My 3rd one was actually a purchase for my brother and it was CPO'd BMW which is much more difficult to find. Darren was one of the best BMW sales people I have met he knew his product and quickly returned phone calls even on a busy saturday which is very unusual for most other dealers that I have dealt with. I dealt wi... read more
Back in December on a Saturday morning my husband brought in our car for servicing. When he made the appt. He told the receptionist in the service dept. that he would need two back tires replaced and to look at the emissions system that the check engine light was on. This appt was confirmed via email. When he arrived he was checked in by his advisor. He was told from time to time by his advisor they are working on the car. Three hours later, the tires were never at the dealership and had to be ordered as well as the part for... read more
Business response:
Sarah, we truly appreciate your honest feedback. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Competition BMW of Smithtown
"I have a 2019 BMW X5(worst decision ever to purchase,..." I have a 2019 BMW X5(worst decision ever to purchase, please heed my warning). The car just stopped working completely. Unable to drive and incredibly dangerous. My car is very rarely used and had less than 20k miles on it. I purchased it under the assumption the car would be safe to transport my 4 year old daughter, unfortunately with the car's high level of unreliability that is not the case. I dropped the car off at BMW, or rather the car had to get TOWED to BMW b... read more
"$11,000.00 over sticker price??? Are you kidding me???..." $11,000.00 over sticker price??? Are you kidding me??? Go to Rallye BMW in Westbury instead. I've been shopping for a new M3 for about 8 months. This will be my 4th new BMW since 2008, and Competition BMW has been my dealership of choice in Long Island for service for about 6 years. I finally decided to pull the trigger, finalized my build with the sales department, and was ready to give a significant deposit when I was told that there would be an $11,000.00 premium... read more
"I've been dealing with Competition BMW for 28 years...." I've been dealing with Competition BMW for 28 years. It's family owned business and it has always been reputable and fair. However; in recent years it has become less than an inviting atmosphere in both sales & service. This review pertains to service dept. I bought my 2018 530e at Competition in Oct 2017. The sales experience was excellent. Service up to now has been good for the warranty maintenance (which is way inferior to the warranty maint I had on a 2008 5 seri... read more
Business response:
Hi Don Rondel, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us at (631) 265-2208 to discuss this further.
"I would give it no stars but I can’t. Please please..." I would give it no stars but I can’t. Please please please think twice before visiting this dealership. They are not honest. They took a $500 deposit and told me that the car was on hold. Then they sold it to someone else. Then they told me for 4 days that they were very busy and they are still trying to get an approval. But the truth is that no-one had the guts to tell me the car got sold while they held my money. Please do not trust Paul,Mohammad,Doug,and my salesmen... read more
"I was recently shopping for a SUV and was interested in a..." I was recently shopping for a SUV and was interested in a unit Competition had in stock. Unfortunately this particular SUV was sold. General Sales Manager Mr. Kumar went out of his way to help me and was very competitive compared to other local dealers. I’m the type of buyer that only buys his cars from dealer inventory. So I have decided to wait until Competition gets a unit in that is equipped to my liking. But I would not hesitate to recommend this dealership ... read more
Business response:
Hello, thank you so much for the positive review and recommendation! We are looking forward to assisting you in the future!
"BMW Competition BMW had leased me a lemon and put my..." BMW Competition BMW had leased me a lemon and put my child's life in danger and mine. I leased a 2018 530e iPerformance xDrive Hybrid in February 2018 and have put on about 25K miles on the car. I never abuse the car and drive the speed limit the majority of the time. This car has be in and out of the service department about 7 times for various reasons. That is not counting the 2 sets of rims and 4 sets of tires that I have had to replace on the car for about $5000. ... read more
"Not a very good experience. The sales over promised and..." Not a very good experience. The sales over promised and under delivered had to wait many days to get in the shape it was promised and then when car was picked up it had no gas in it. 2 days later engine light came on. Danny tried his best but still had a not so good experience with the dealership.
Business response:
Hi Bpollock, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (631) 265-2208 so we can work towards a solution. Thank you and have a great day.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,991 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.