BMW

William derosa 

on DealerRater

11 years ago

After much initial confusion on whether this particular M3 was actually for sale , Jonathon Bottomley and Russell Caccace handled a difficult situation with dignity and elegance. Although I did not end up purchasing actual vehicle as it was actually sold to another party I appreciated the effort by this dealership to smooth over some misinformation. Although I purchased 2 3 series from Manhattan BMW few years back I highly doubt they would have taken the time nor made the effort this dealership did . 

nbaram 

on DealerRater

12 years ago

What a great dealership. The service is impeccable. And their pricing is great. Just purchased a car from them. Highly recommended! This is the 5th BMW I got from this dealership and I will not go anywhere else. 

cassidyz06 

on DealerRater

12 years ago

visited this dealership in april 2013,my experience was second to none.my sales rep was jason phelps,have never own a bmw and had many questions for which jason know the product and his recommendation,s were very helpful..i rate jason and competition bmw second to none and a rating of *TEN*.....thanx jason. john fierro 

melubinsky 

on DealerRater

12 years ago

Jeff, our sales rep was great from order to delivery to post delivery. James, our finance rep was so helpful. Parts and service responded quickly to our inquiry. Everything that we needed to have taken care of was addressed in a timely manner. There was none of the high pressure that we experienced at other dealers. Everyone was courteous, responsive, and respectful. It was and continues to be a great experience. This was Competition Subaru of Smithtown not BMW. Selection above keeps reverting to BMW?. We dealt with Competit... read more

Wiggum 

on DealerRater

12 years ago

Ordering process was a breeze. I was in and out of the dealer fast. I went in knowing what I wanted. Doug did not pressure me into anything I didn't want or need. Helga (Finance Manager called me a few days before my pickup. She went over all the settings I wanted programmed in the car such as how the doors unlock, alarm chirping, pathway lights, etc. She was very friendly and never tried to push anything either. Pickup process- Picking up the car was also a breeze. Doug took me outside and spent a good 45 minutes to an hour... read more

junemoon 

on DealerRater

12 years ago

I highly recommend Dave Metz if you want a no-pressure sales experience and a fantastic test drive of a brand new car with someone who will really listen to what you want in a car. Dave is friendly and easy going and he spent a lot of time showing and explaining the car's features and letting me experience the BMW 328i xDrive Sedan which I wound up leasing days after the test drive. Dave not only made sure that the car was perfect and all the paperwork was in order on the day of pickup, but he again took the time to review a... read more

GLASSSLIPPER 

on DealerRater

12 years ago

I just purchased my second new BMW from Russell. He is a true professional, and makes you feel like your doing business with a family member, a friendly family member. He knows his stuff, and is willing to go the extra distance to satisfy the customer. Both times I shopped at other dealers, but none of them were able to make my buying experience as pleasant as Russell did. I have already reccomended him to several friends, co-workers and family members, and will continue to do so. If you're on Long Island, and want a BMW (ne... read more

yvette.curran.1 

on DealerRater

12 years ago

I give Doug and Dave of BMW of Smithtown a 5 star rating . I would highly recommend this dealership and will always come back. Thanks for the experience. 

jmscpa5 

on DealerRater

12 years ago

Outstanding dealership and people. They are honest and they know their cars. I have been going there for over 20 years and highly recommended them. In addition, the service department is great.