This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Saint James, NY
About this business
Location details
599 Middle Country Road, Saint James, NY, 11780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I bought a BMW from this dealer and its was certified and pre-owned. It had a clean Carfax that I was presented with. After 6 months or so I checked the Carfax again to find that the car had been in a collision from the rear from the previous owner! This was not disclosed to me. I went to the dealer and the people below were involved. So was NA and Germany. They ran a magnet around the car and told me the Carfax must be wrong. They told me that they would take the car back on a trade, buy it outright or pay the difference be... read more
Just left this dealership. Was going to buy an X-5 there, but, waited for an hour and no sales came to help. General manager couldn't even get anyone to help. We left for another dealership without any regret, just wasted an hour of time.
William DeRosa – the car apparently is yours if you want it – see review below. I was the person who was going to buy the car! I had put a deposit on this vehicle almost a month ago, and now Chris (Pre-Owned manager) has decided to pull the deal one day before I was scheduled to pick it up because he didn't think it was going to be a "good fit". When I first came to see the car, it wasn’t even ready to be test driven, so I put a deposit on the car and placed a contingency of test driving the vehicle before purchase. Also the... read more
Spoke with Jason last week to get a trade in value on my trade. He knew the history of my car and gave me a trade in over the phone to match other dealers. I travelled 45 minutes to the dealer today only to be told they can give me $2500 less for the trade than what he quoted over the phone. I don't appreciate wasting my time by a dealer that thinks they can be so misleading and insincere.
I confidently purchased a certified pre owned 2009 X5 in October of 2012. The truck had many problems which caused it to be serviced 8 times in the year that I had owned it. Six months into the purchase I realized that I could not rely on the vehicle so I asked the dealer to take the truck back and give me something I could rely on. The dealer offered me 25% less than what I paid to trade the truck in. Losing $10,000 in six months was appalling to me so I was then referred to Corporate. I was disappointed to find out that Co... read more
BEWARE this was a a NIGHTMARE!!!! The staff is mis managed too say the least! Three trips for the same issue, never fixed! THEY DO NOT KNOW HOW TO SERVICE THE PRODUCTS THEY SELL. They do not know how to PROVIDE LOANERS TO THEIR CLIENTS! I made the mistake of calling BMW NA, that was the end for me! They took my car and told me that I had done something wrong? A $69,000 car? 20,000 miles brand new! This place is a nightmare! they tried to stick me with a $7,000.00 bill. In the end since the car was broke so long and the milea... read more
I have been going there for years. I can point out MANY instances, where they tried to overcharge me (or give unreasonably high prices). The BEST evidence of this is the oil change price: Habberstad charges $90, Competition charges $140. How can that be acceptable? Thats just one of the very obvious cases .. there are many others. I really think they need to research and at the very least have prices that are competitive with the nearest dealership (Habberstad) -- when just that happens, I wouldn't complain (about the pricin... read more
No warm and fuzzy feeling. Could not get them to give me a price over the phone. Really didn't want to deal. Sort of the take or leave it attitude. That's fine but other dealers realize that they must compete in this market. They get one shot to get your business. Remember competition is out there! You can buy a BMW anywhere in the USA.
The dealership is fine, but the service department is terrible. I made the mistake of sending my wife for a regular service, and they conned her into a $300 repair which I notified to corporate BMW. The service department is unprofessional - they set me up for an appointment with a loaner and every time they've said they did not have me for a loaner. They never call back in a timely manner. I'm not going back.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,991 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.