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BMW

4.7

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Location details

599 Middle Country Road, Saint James, NY, 11780, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.72,991 reviews
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AdrienneF315's profile image
AdrienneF315 
16 years ago

In the past with my mother we bought 1 car, and leased 2, I now was going there with her. She was considering getting a car, and I was definitely looking to get a 328xi. I went over specifics, I wanted a montego blue colored one and was going to be getting a 2009. So they found me what I was looking for, and I put a deposit on the car. I get a phone call 2 days later saying that there was a problem, that they accidentally didn't re-look when i put the down payment on and that car had already been sold, but they would do righ... read more

unhappycustomer65's profile image
unhappycustomer65 
16 years ago

My experience at this dealership was absolutely horrible. Not only are the sales people rude and obnoxious, so is the sales manager. If I could leave ratings less than 1 I would. Definitely, definitely, would not recommend this dealership to anyone. You would think they would want to sell cars. Nope, they are the opposite. STAY AWAY FROM COMPETITION BMW in SMITHTOWN!!! You will not be happy with them. They need to replace theirs salespeople and sales manager!!!! 

Not4BMW's profile image
Not4BMW 
17 years ago

I have had my 750li for 2 1/2 yrs. The car has continually had problems. It has been in for service over & over. Competition claimed no problems existed for 1 1/2 yrs. Finally agreed to some & fixed them. Problems began again. They refuse to admit it. The Nav. system doesn't work, the car idles very rough, seat & map settings are lost frequently,the car lurches forward (even in park). I am treated as if I am imagining it all. The problems appear whether I drive or my husband. Last year the svc. mgr. said that the car had too... read more

midtown1four's profile image
midtown1four 
17 years ago

I wish I could've gotten to the point to actually talk to someone so I could give a rating. Maybe everyone was just having a bad day on this day (3/15/08), but I would've thought that at least one of the three salesmen not tending to anyone would've approached me and my pregnant wife. As a current Audi owner, I was eager to switch to BMW. I'm sure they will but will definitely not come back nor recommend this place. I have since experienced a much better experience at Huntington and Manhattan BMW. I agree these cars sell the... read more

frustratedwbmw's profile image
frustratedwbmw 
18 years ago

I leased a 750Li in Jan. 2006. I dealt with one very professional salesman, upon delivery of the car I had to deal with a "new" salesman. Unfortunately he knew very little about the car & wasn't able to teach us much. This car needs a lot of instructions. The real problem is service. The car has idled rough since delivery. The electronics have also been a problem. The seat never keeps it's settings, the radio & nav. settings are also lost often. The car has been in numerous (dozens) times & they can't fix it. They kept insis... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 2,991 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.