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BMW
- Automotive
- Saint James, NY
About this business
Location details
599 Middle Country Road, Saint James, NY, 11780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
"Service" Awesome service. And my service guy Ken is great! I was able to arrange for a loaner vehicle. When I had a problem with the car afterwards, Ken arranged for the vehicle to be looked at the next day, and resolved the issue.
Business response:
Hi Daisy, Thank you so much for your positive feedback! We're so pleased that Ken ensured that you and your vehicle were thoroughly taken care of. Your safety and satisfaction are so important to us, and we look forward to continuing to provide you with the same quality service for years to come.
"Great Service " Greg Box helped with great service as usual along with Celenia Perez at the reception desk making the process simple and quick! :) Would recommend them to anyone!
Business response:
Thank you so much for your excellent rating and recommendation! We are thrilled that Greg and the team ensured that your overall experience was so smooth and efficient! We are proud to have attained your full satisfaction, and we look forward to continuing to serve you in the future!
"All of the staff were excellent " Great job by all involved from greeter to service staff, my vehicle was taken in and I was out with a loaner within 20 mins
Business response:
Hi Ms. Dominguez, It's so great to know that your recent experience with us was so smooth and efficient, and we are pleased to hear that Antonella, Ken, and the team ensured that you were well taken care of throughout its entirety. We look forward to working with you again when it is time for your next service. Thank you!
"Very professional , organized" Felt staff knew there cars. Very upfront team worked well together. Didn’t feel pressure to buy. A very pleasant experience. I would recommend dealership to others.
Business response:
Thank you so much for your recommendation! We are thrilled to hear that the team provided you with informative, transparent, and pressure-free service that has ultimately earned your confidence. We appreciate your decision to work with us, and we hope you enjoy your new vehicle!
"Great service" Fast currtious professtional service.Needed to leave car there and was provided with a ride home. Issues were address and as of this review have not had any further problems.
Business response:
Hi Zak, Thank you for sharing this positive feedback! We are delighted to know that Darlene ensured that you and your vehicle were well taken care of throughout your recent service visit! Please feel free to contact us if there is anything more we could do for you in the future.
"Service " Having service done by competition bmw has been organized by them to be Effortless! Congradulation’s Job well done to all involved. My experience with both Competition dealers Mercedes and BMW with TAP electric has been a positive experience looking forward to a continued future for years to come.
Business response:
Thank you so much for your great review! It's a pleasure to hear that Ken and the team have provided you with such remarkable service. We are pleased to have the opportunity to work with you, and we look forward to continuing to offer you with the same quality service in the future.
"OUTSTANDING!" Brought my sisters car in for service, and the service department was outstanding. Celenia was able to get me in on short notice and Darlene was as sweet as can be. Love these guys. I will be back. Thanks so much. Mr. Montalto you have a great team.
Business response:
Thank you so much for sharing this positive review! We are overjoyed to hear that Celenia and Darlene were able to promptly get you in and ensure that you left satisfied with your service. We are honored to have earned your confidence, and we look forward to the opportunity to serve you again!
"Inspection" Appointment date was what we asked for The service was performed quickly Friendly customer service The only thing I might recommend is to offer a loaner for inspections
Business response:
Hi Carol, Thank you so much for your valuable review, and congratulations on your new vehicle. It's great to hear that Russell and the team were able to accommodate your needs and ensure that your vehicle was taken care of promptly and efficiently. We appreciate your feedback, and we will be sure to utilize it to better our service in the future.
"New BMW" Antonella was our sales person - she did a great job. Showed us the car and explained it to us on the test drive. We got a fair price on the new car as well as the trade in. Great experience
Business response:
Hi Mel, Congratulations on your new BMW! We're so delighted that Antonella was able to help you find a great vehicle for a price that you are so happy with. We appreciate the opportunity to work with you, and we hope to hear from you again when you are ready for your first service!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,991 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.