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BMW
- Automotive
- Saint James, NY
About this business
Location details
599 Middle Country Road, Saint James, NY, 11780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
"Bmw service" Loaner car available. Disappointed it took three days before being serviced. Backed up was the reason. Michael was apologetic and the quality of mechanical service was very good.
Business response:
Hello, Thank you for your feedback and sharing your experience with us. I'm very sorry to hear that you were disappointing with the service you received. We try very hard to make all our customers happy during their visit. I would welcome an opportunity to speak to you regarding your concerns. Please email me at skaufman@competitionbmw.com at your earliest convenience. Thank you, Steven Kaufman General Manager
"One of the best BMW service center in Tristate" I have been to many dealerships but the service here is excellent. Ken was very friendly and went above and beyond to fix issues in my CPO. I am planning to lease a car from here solely impressed by the service provided here. Do yourself a favor and Select Ken as your service advisor and you definitely wont be dissapointed.
Business response:
Hi Muthu, Thank you so much for taking the time to share this wonderful recommendation! Providing our guests with top-notch customer service is certainly our priority, and we are delighted to hear that Ken was thorough in ensuring that your vehicle was well taken care of. He will be honored to know that he has earned your confidence, and we look forward to continuing to provide you with the same quality service in the future.
"Dealership" I have been buying cars from this dealership since 1995. They have always treated me honestly and fairly. Even when there were problems, it was resolved. I would, and have recommended this dealership to friends. Jackie Ruggiero was always trying to help. Marc Humaniski was also always honest and helpful. Marty in the service group was friendly and understanding whenever there was issues to be resolved.
Business response:
Steven, we would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future.
"all are the best " Everyone is professional and knowledgeable. Service wait is minimal always have a pleasant experience when visiting the service and sales department. Marty in the service entrance is also the best!
Business response:
Thank you very much for sharing your experience with us and your continued loyalty to our dealership. It is great to hear that you've found value in all aspects of our dealership and we appreciate your repeat business. We look forward to seeing you next time you stop by!
"Pleased with service at Competition BMW of Smithtown" I'm always pleased with my experiences at this dealership. On this occasion my BMW X3 needed service on short notice. My service representative, Jackie Ruggiero, arranged an appointment to have the work done that day. As always, Jackie was both pleasant and professional in looking after my needs. The services (and car wash!) were done in less time than originally estimated and Jackie had me on my way extremely pleased with the experience. My lease ends soon and I'll be b... read more
Business response:
Thank you for your kind review. We are delighted to hear that your vehicle service was completed quickly, as promised! We look forward to seeing you again when your car is ready for its next service.
"have a 2012 seven series and my service manager Ken Darmani" i have a 2012 seven series and it was blowing blue smoke burning one quart of oil every 400 miles my service manager made sure that the company was aware of this problem by going back and forth with them until they agreed to fix the problem paid for by B M W factory this man Ken Darmanin is a real keeper and is acting in the best interest of B M W and competition B M W and the client i have only good to say about B M W and Competition B M W Needless to say i will ... read more
Business response:
Hi Henry, Thank you so much for your wonderful feedback. Your safety and satisfaction come first to us, and we are happy to hear that Ken was able to secure them both and ultimately resolve your vehicular issue. We are proud to have your confidence and look forward to continuing to care for you and your automotive needs in the future. Safe travels.
"A truly pleasant experience" From the minute I walked in my experience with Competition BMW was very pleasant,. The staff greeted me and answered all of my questions. The price was right and the car was delivered in wonderful condition. I would highly recommend using them when you are looking to purchase a car!~!
Business response:
Thank you so much for the recommendation! We are thrilled to hear that the entirety of your experience was so positive. Your satisfaction means so much to us, and we are so glad that Helga and John were able to provide you with the perfect price and vehicle. We hope you enjoy your new ride! Please let us know if there is anything more we could assist you with in the future.
"Sales and Service" I’m glad there is a team here that helps me with my vehicle and tries to accommodate the experience of sales and service to the best of their ability.
Business response:
It is our goal to ensure that you and your vehicular needs are thoroughly taken care of, and we thank you for confiding in our team for service! We look forward to continuing to strive to provide you with nothing short of the same exceptional dealer experiences in the future.
"Always a nice experience" Love my service adviser, Jackie Ruggiero. Always professional and promptly follows up with you. Clean waiting space and their loaners are always BMWs. Plus they serve Starbucks coffee!
Business response:
Thank you so much for leaving us this excellent review! We're so pleased that Jackie is consistently devoted to offering you efficient communication and exceptional overall experiences. It is our pleasure to serve you, and we look forward to continuing to offer you our best vehicular and customer care in the future.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,991 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.