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BMW
- Automotive
- Saint James, NY
About this business
Location details
599 Middle Country Road, Saint James, NY, 11780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
"Work on our car" Mitch was good and professional however my husbands cane was not put back in the car and a piece of the frame on driver's side was missing. Mitch said he would order us a new part. We haven't heard about cane as of now.
"Excellent service and follow up" I was new to BMW and was treated wonderfully from the first time I visited the dealership to the time I picked up my new car. My sales representative, Antonella Martinis, was very helpful when I selected the car and Helga Carroll, business manager, clearly explained all my options. The "genius", Joe SaintVal, was very patient explaining and demonstrating all the features of the car when I picked it up. Everyone at Competiton was pleasant and helpful. I never felt that I was being "pushed" in... read more
Business response:
Thank you so much for your incredible feedback. We are thrilled to hear that Antonella, Helga, and Joseph each collaborated to ensure that your first buying experience with us was as thorough, informative, and efficient as possible! We are so glad we had the opportunity to work with you, and we are honored to have earned you as a new lifelong customer!
"BMW Service & Parts" Great service Rudy was extremely helpful They took us in on short notice and truly helped us out which in turn made our customer happy. Great parts dept and great service. Thanks again !!! Richmond Auto Body
Business response:
Thanks so much for taking the time to leave us this great recommendation! We're so glad that Rudy provided you with such efficient service. Please let us know what else we may assist you with in the future!
"great service NO PRESSURE! HELPFUL" EVERYONE was helpful and very friendly! Only wish I knew the extended warranties prices ahead of time. Overall it was a good experience. Thank you
Business response:
Thank you for your great feedback! We are so pleased that Brian, Cathy, and Victoria provided you with such welcoming and efficient assistance during your recent buying experience! We hope you are enjoying your new vehicle. Please feel free to contact us if there is any further assistance that we may offer you in the future.
"Great service " This is my second car that I leased from Smithtown BMW and I have been with their service department for over 3 years. Their staffs are always friendly and professional.
Business response:
Thank you for your 3+ years of loyalty to our service department and for the opportunity to assist you in yet another lease! We appreciate your continued business, and we are excited to continue to offer you, and now your new vehicle, our best quality care.
"Very helpful and knowledgeable staff." I received excellent treatment from this dealership. Doug Monette was very attentive to all my needs and made the process an enjoyable experience. Would recommend them highly.
Business response:
We appreciate you taking the time to leave us this recommendation! We are so glad that Doug was so accommodating and devoted to ensuring that your buying experience was a positive one. We hope you enjoy your new vehicle, and we thank you for the opportunity to do business with you.
"Call Antonella Martinis for any BMW needs- She's a rockstar!" I spent 3 years with Competition BMW of Smithtown and was happy during the entire timeframe. I was extremely happy that Antonella Martinis was able to keep me as their customer as she worked with me on my new car. I am a very busy professional and she was very respectful of my time and was able to put a deal together that got me to act. Looking forward to my next 3 yrs with my 540 and the service dept (hopefully wont need them much other than normal maintenance) ... read more
Business response:
Hi Ray, Thank you so much for your wonderful review! We are so grateful for your confidence in Antonella and the team, and we're delighted that we have been able to consistently meet your expectations of service for 3 years. We look forward to continuing to do so for the next 3 and hopefully many more!
"Excellent Experience" My wife and myself were treated like kings. When the banks computer went down, and we needed to wait, we were treated to lunch by the manager. All around wonderful experience. Justin is a courteous young man.
Business response:
Hi Ted, Thank you so much for sharing your experience with us! We're delighted that Justin and Helga took such great care of you during your experience, and that you are so happy with your visit. We hope you and your wife are enjoying your new vehicle! Thank you for the opportunity to work with you.
"Lease of 2018 X3" This was the 4th BMW that our family has leased from Russel Cacace, and the 8th that we have leased from the Competition Group. Russ has always been extremely professional, knowledgeable, and friendly. The sales experience is always one to which we look forward rather than a stressful transaction. Russ makes it easy and pleasant. I also have to highly commend Business Representative Aschlyn Puterio. She contacted us approximately six months before the end of the lease on our 535, and called each subsequent... read more
Business response:
Thank you so much for your wonderful review and your loyalty to our dealership! We are honored to have been able to assist you with each of your previous purchases, and it is a pleasure to know that your recent experience with Russell was equally as remarkable as your past visits! We hope you are enjoying your new 2018 X3, and we look forward to the opportunity to work with you again in the future.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,991 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.