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BMW
- Automotive
- Bloomfield Hills, MI
About this business
Location details
4065 W Maple Rd, Bloomfield Hills, MI, 48301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"Great place to buy and service your bmw. Ryan Cornell is..." Great place to buy and service your bmw. Ryan Cornell is my service advisor and he is always honest and helping me out. Highly recommend him and this facility
Business response:
Hi Roby, thank you so much for your positive comments about Erhard BMW of Bloomfield!
"Great Dealership - Awesome Selection and Friendly Staff!..." Great Dealership - Awesome Selection and Friendly Staff! Definitely I’m coming back for another one! Excellent Customer Service!! A huge respect to Jeff Johnson (sales manager)!!!
Business response:
Dmitriy, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!
"We love Erhard BMW. We always get great service from you..." We love Erhard BMW. We always get great service from you guys. Kudos to your service and parts section. Special kudos to Chuck Kauffman who has been our go to guy. We have come to expect excellent and reliable service each time we visit with you and the recent visit was no exception. Thank you again.
Business response:
Hi Charles K, we are very happy to have provided you with such a positive experience!
"Purchase of Pre-Owned 5 Series" Recently purchased a pre-owned 5 series from Erhard BMW. Found the vehicle on BMW's Certified Preowned web site. Worked primarily with Gloria Median who was professional, courteous and thorough. Brooke Armstrong in finance was also excellent to work with. All in all a pleasant experience.
Business response:
Sheldon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Bloomfield. If you have any further questions, please give us a call. We're always happy to help!
"We got in and processed quickly. Didn't have to wait long..." We got in and processed quickly. Didn't have to wait long at all. Our rep.took care of our service quickly and we were done. Also let us know the condition of our car. Thank you. Pretty happy with the service we got.
Business response:
Hi T4l.hussein, we are very happy to have provided you with such a positive experience!
"The service at Erhard in Bloomfield is amazing,. Mike..." The service at Erhard in Bloomfield is amazing,. Mike Hood is my hero! He takes great care of my 2 BMWs and help with questions as well as long term plans for keeping my cars in tip top shape. I can’t say enough about Mike. Made the mistake of purchasing a Mercedes a few years ago... what a disaster of a service area they have I dreaded going there! Hands down service center and Mike Hood far superior to all others!!!
Business response:
Rhondatroszak, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Bloomfield.
"needed oil change on short notice" Great service! They fit me in with same day oil change when I didn't arrive to the dealership until 2 p.m.! I explained that I was driving to FL the following day and really needed an oil change. They somehow squeezed me in and I am very grateful. Thanks You!
Business response:
Hi Gperk! We're so happy we were able to help you out!
"Service" Service is good. I wish Erhardt would return BMW's clean after service. I know one can purchase a plan for that, but it would definitely improve customer service to run the cars through the wash before bringing them back to the owner. Everybody loves a clean, shiny BMW.
Business response:
Thank you again for taking the time to let us know how we did. We are looking into your concern and have made your advisor aware as we always wash vehicles that have been in for service... unless there are extenuating circumstances. We hope you have a great day!
"Excellent Service on X3 " My salesman Richard Sterr picked up my car for same day service. Detail department did a phenomenal job. Great service! Tim Polk is the Best!
Business response:
Carolyn Kozlow, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Bloomfield.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,083 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.