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BMW
- Automotive
- Bloomfield Hills, MI
About this business
Location details
4065 W Maple Rd, Bloomfield Hills, MI, 48301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"Smooth Purchase of a X1" I bought a new X1; sale went smooth, pretty good price with the rebate. Mr Curry, did an excellent job of explaining the car, its operation and the process of the sale.
Business response:
Dan Morris, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!
"timely and efficient" have 2 cars from them. an x1 and an x3. Friendly, timely and excellent service, close by, nice waiting area, close by to home. they finished timely.
Business response:
Cpkcpa, thank you for your kind words and this wonderful review!
"I brought my car in for general maintenance however once..." I brought my car in for general maintenance however once I arrived I was told that the vehicle had a recall on it I asked how long it would be, Bob said an hour and 20 minutes to my surprise it was exactly an hour and 20 minutes which was great Bob definitely took care of me and got me in and out thank you Bob
Business response:
Dgrace.dvg47, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!
"Good experience " Great communication and follow up when inquiring about vehicles 🚗,. Getting an appointment was quick and timely Sales person was very kind for delivering my new vehicle.
"Dealership was pleasant, clean, and safe, an important..." Dealership was pleasant, clean, and safe, an important feature during COVID. Everyone was pleasant and helpful without high pressure. I like the location because it is especially close by.
Business response:
Theresa Spear, your wonderful feedback and rating mean a lot to us.
"Great dealership" All aspects from reception to finish were handled with courtesy, attention to detail, making the consumer the center of the service, good explanations of recommendations, attempts to keep costs down if possible. I felt well tended to. Service representative, Ryan Cornel, was exceptional.
Business response:
Amadeus303, thanks for your praise and kind comments about our team.
"The service received exceeded my expectations...." The service received exceeded my expectations. Exceptional customer service from Ezekiel my salesperson! He was honest, kind and thorough. He helped to make my transaction seamless!
Business response:
Msfatima974, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Bloomfield.
"I wouldn’t recommend this service center only because..." I wouldn’t recommend this service center only because lack of communication and it took to long for my vehicle to be fixed. But everyone was very polite.
"Brought in my 540 and X1 for service and the staff is..." Brought in my 540 and X1 for service and the staff is awesome. From the moment you walk in you are treated like a valued customer. Very clean inside. I was provided with a 3 series loaner car so we could get to work.
Business response:
Hi Tkotsakis, we are very happy to have provided you with such a positive experience!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,083 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.