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BMW
- Automotive
- Bloomfield Hills, MI
About this business
Location details
4065 W Maple Rd, Bloomfield Hills, MI, 48301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"Always an amazing and pleasant experience! Whenever I’m..." Always an amazing and pleasant experience! Whenever I’m there, I never leave disappointed or without the full service for my vehicle. If I’m unsure about something, they’ll pretty much have the answer.
Business response:
Lady, we strive for 100% satisfaction, and it is great to see you had such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"I recently had my M5 for an oil change at Erhards. I was..." I recently had my M5 for an oil change at Erhards. I was very impressed with the service and overall experience. Every other dealer is trying to talk to into unnecessary service items not so at Erhards. Very impressed.
Business response:
Md, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
"Outstanding Experience" On short notice, I was swiftly provided an appointment to have minor recall work and routine service conducted on my 530xi. Everything was performed in a very highly efficient and outstandingly cordial manner. Chen is the very best!
Business response:
Rick, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW.
"Excellent servie department" I have purchased two vehicles from Erhard BMW in Bloomfield and am also a customer of their service department for both vehicles. I can't say enough good things about the professionalism, customer service, and knowledge of Bob Ufolla my preferred Service Advisor at the dealership. He has excellent communication, is very responsive, and makes the experience for routine maintenance or unexpected issues painless and a great overall. I would highly recommend the dealership especially the service dep... read more
Business response:
your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day!
"recent service" my representative was professional. the service was timely. detailing of vehicle was perfect. I highly recommend. even on a hholiday weekend they were3 on the job and on time.
Business response:
Hi Rocon10686, thank you so much for your positive comments about Erhard BMW of Bloomfield!
"Made same day appointment. Got me in and out quickly and..." Made same day appointment. Got me in and out quickly and no hassle. Also liked the free car wash. Ryan takes good care of his customers.
Business response:
Hi Mlambeau, we are very happy to have provided you with such a positive experience!
"Very good experience with my first BMW lease" Was in contact with several BMW dealers, and finally got my first BMW with Erhard BMW of Bloomfield Hills. We had a very good experience with our sales David Nank, who is friendly and responsive. I was planning to trade in my car but changed my mind at last minute, they agreed with no problem, really appreciate that, since I got extra $2500 by selling my car to a different dealer. hahaha. Picking up the car on Monday evening, David spent 30+ minutes explaining, very dedicated an... read more
Business response:
HI Leo, thank you for your kind review; we are happy to pass along your comments to David and the team here at Erhard BMW of Bloomfield!
"My experience at the dealership is perfect everyone was..." My experience at the dealership is perfect everyone was helpful courteous knowledgeable they made the process enjoyable. Harold was a pleasure to deal with both personally and professionally. Kind a wish I could lease a car every year. I’ve been dealing with Kevin for years it’s always a pleasure great guy and manager
Business response:
Toad, we are very happy to have provided you with such We are always more than happy to assist you if anything else comes up. Take care! h a positive experience!
"Stellar service experience, as always!" Have been going to Erhard for a long time, and the team in service always manages to exceed my expectations. Mike Hood is highly competent and knowledgeable, always makes sure he takes care of the customer, and educates on some topics if need be. The facility is beautiful, really appreciate the office space when available (enjoy that more than my home office, quite frankly), and the staff is just top-notch all around. While taking a car in for service doesn't usually rank highly on th... read more
Business response:
Wdorsch, thank you for taking the time to leave a review for us at Erhard BMW of Bloomfield. We're happy we could meet your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,083 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:00 a.m.