This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Bloomfield Hills, MI
About this business
Location details
4065 W Maple Rd, Bloomfield Hills, MI, 48301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"I had the best experience possible and found the perfect..." I had the best experience possible and found the perfect car for me, with the excellent assistance of a seasoned professional, Richard Sterr. I had first visited the BMW dealer in Rochester, but left to find a better experience. I made a great decision.
"Great experience, I’m so happy with their service ,..." Great experience, I’m so happy with their service , highly recommended , I really enjoyed that, Brian was my consultation guy, very smart and very professional
Business response:
Bassamhendi, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW!
"Great experience!" Great experience! I have been unhappy with other brand service departments in the past, so I went to this appointment hoping for the best. I am new to BMW and Erhard and I was pleasantly surprised to find exceptional service on my first visit. Mike Hood was my advisor and he took the time to answer my questions and explain the differences with my BMW. He also made the comment "Welcome to the family", which is what I felt was lacking with other dealerships. The staff at Erhard wants me to enjoy my car and ... read more
Business response:
TD, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!
"Had both of my BMW’s serviced last week. Our service..." Had both of my BMW’s serviced last week. Our service manager was Chen Yen, he was extremely courteous as well as knowledgeable about what needed to be done. Chen makes the entire service experience easy for us and we will never go any where else for service. A big thank you to Chen and the entire service team
Business response:
Tom, thank you so much for your positive comments about Erhard BMW of Bloomfield!
"Service department easy to work with and Boban goes the..." Service department easy to work with and Boban goes the extra mile to make sure work is done properly to satisfy customer. Drive through service garage makes it nice to drop off vehicle.
Business response:
Beemer, thanks for your praise and kind comments about our team.
"Excellent sales and service here" All the staff really goes far towards making every interaction excellent. All staff are courteous and friendly along with knowledgeable about the products and services they offer.
"Great sales experience!" Just purchased a CPO 3 series from Darryl Perry. He was extremely knowledgable about the products and very patient while we test drove many cars so we could find the one that fit our requirements. I would recommend anyone looking for a CPO product to see Darryl!
"Absolutely the best!!" Bought my first BMW over 35 years ago at Erhard from David Nank. Some years ago I did a brief stint into Mercedes and Range Rover territory and there was no comparison in any category. Went right back to Erhard and David. Just picked up my latest X-5 - it's over the top! David's knowledge is impressive, he's efficient, and honest in his suggestions/thoughts about building and then operating the vehicle that would suit me best. Bob Ufolla in service has been the other half of this experience - he could... read more
Business response:
Christine - thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW!
"Best service ever. They are the best people I’ve ever..." Best service ever. They are the best people I’ve ever bought a car from. Very knowledgeable and professional. Dave was the best ever salesman I’ve ever had.
Business response:
Rickyb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,083 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:00 a.m.