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BMW
- Automotive
- Bloomfield Hills, MI
About this business
Location details
4065 W Maple Rd, Bloomfield Hills, MI, 48301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"Professional staff and comfortable setting " Second time buying a car from Erhard BMW and worked with Andy Campbell both times. No gimmicks or up-selling here, Andy was professional, knowledgeable and very patient with me. Overall dealership offers wide varieties and fair prices and they are very confident in the BMW brand. Andy Is often more excited than I am about the cars I buy. Highly recommend.
"Service Feedback" Professional dealer with educated service advisors focused on the customer. Have been servicing my vehicle for years at Erhard without issue, drive by other BMW dealers closer to my home specifically to go to them.
Business response:
Leon, thank you for such a great review about Erhard BMW of Bloomfield! Have a great week!
"Brake problem fixed super quickly and completely" The service department at ERHARD BMW is the finest I have ever experienced in 60 years of owning and leasing cars. They are knowledgeable, attentive and always looking for ways to make the experience easy, quick and perfectly well-done. Especially Sam in the Service Department and Chen Yen, service adviser. Both terrific and 100% helpful.
Business response:
Thank you very much for your kind words about the service team here at Erhard BMW of Bloomfield. We strive for excellence and your feedback means a lot to Sam, Chen and the entire team.
"Amazing Customer Services" This last visit was my third visit to Erhard BMW Bloomfield Hills The first visit was when we purchased our vehicle to have an inspection done, the second was an oil change, and this last time was also an oil change and an additional inspection for a noise made while driving. My services adviser, Mike Hood is absolutely amazing, extremely knowledgeable, he is 100% honest and trustworthy and takes extra time to ensure that everything is explained to your satisfaction! The part that my vehicle neede... read more
Business response:
Thank you very much for the compliments to Mike and the team here at Erhard BMW of Bloomfield. We are glad we could be of service. Enjoy the rest of your week!
"Major undercarriage repairs" My beautiful BMW suffered terrible damage when it struck a curb. Erhard BMW of Bloomfield did an amazing job in getting my car back to me quickly and in perfect shape. The understanding and attention paid to my situation by the employees made this awful occurrence so much easier to handle.
Business response:
We are so sorry to hear about your unfortunate accident but are glad we were able to assist. Thanks again for sharing your positive experience with Erhard BMW of Bloomfield!
"Great customer service" Everyone was great and service was perfect! It made me want to buy a new car while I was there. You won't be disappointed.
Business response:
Thank you very much for taking the time to share your positive experience with out team here at Erhard BMW of Bloomfield. We are glad we could be of service.
"Great Place" Very helpful and professional excellence. I wish I would have bought all my cars there. They are excellent in their field and know what they are doing. Thomas Kratzin
Business response:
Kulle, we are so glad we could provide you with such a positive experience. We really appreciate your kind review and are happy to share with the entire team. We hope you have a great day!
"The Best BMW Dealership " Erhard BMW is simply the best dealership I have ever dealt with. They are true professionals and the treatment of their customers is second to none. From dropoff, reception, waiting area and services provided standpoint Erhard BMW is world-class. I highly recommend Erhard and will continue to service my vehicle there.
Business response:
Stefan, thank you so much for such a positive review about the team here at Erhard BMW of Bloomfield. We are glad we could be of assistance. Enjoy your weekend!
"Excellent Service" Came late to the service appointment, but it was not a big deal. The Service Advisor explained, which services will come up in the near future. So I am prepared. The job was done sooner than I have expected. It was nice to get into clean car and having the feeling, that this car was very well taken care of.
Business response:
Peter K., thank you for taking the time to share your experience here at Erhard BMW of Bloomfield. We are happy to pass along the compliments to Bob and the entire team.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,083 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:00 a.m.