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BMW
- Automotive
- Urbandale, IA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
9631 Hickman Road, Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"New cars, great experience!" I have given this dealership a 5 star rating for so many reasons! The number one reason is because of our Client Advisor, Ira Booker. We have purchased 2 vehicles from Ira, and each experience has been great! When someone actually gets to know the people he’s selling a car to, it’s really a beautiful thing. This gentleman took the time to get to know my family, and really listened to what we wanted and what we were looking for. The process went very smoothly and each time I come to the dealershi... read more
"First oil change" I was called to schedule an appointment for my first oil change (I did not have to call). Set up a time and car was brought in and finished in a very quick and efficient manner.
" Very good experience." I was advised to have my car at the dealership by 9:30. When I arrived they were ready to start work on My vehicle. I was promised a loaner to drive but whenI arrived there was no service vehicle for me to use. Dennis Christie andBradley Sodergren were able to find me a loaner. When it became clear that repair work would not be completed by 5pm on the 3rd ofJuly they called to make certain that that I could be without my car until July 5th.?
"Great dealership with great service " Tyler was a pleasure to work with as always and I am really enjoying my new X3. This is the best dealership in town by far, as they provide world class service every time I work with them.
"Car Detail " I worked with Kiera in the morning. I have worked with her in the past and she has always been very professional and genuine. She made sure my car was ready by the end of the day which I really appreciated. I picked up the car from Dennis. He was very personable and had everything ready.
"Excellent customer service, wouldn't go anywhere else. " We had a very intermittent issue with our X5, which would never cause a service light but could be felt while driving. I worked with Dennis Christie in the service department on several occasions to attempt to locate the problem and took one of the service team members on a drive to attempt to locate the problem. Dennis was the best part of the service department, very friendly, providing updates and a path forward until we could find the issue. Again, the issue was i... read more
"Joy and Happiness" When I went to BMW I knew from past experience I was going to be pleased. The staff there is very knowledgeable about their position. They care about you and your concerns. They answered all of my questions in a clear and concise way. I so much appreciated the way I was treated by the customer salesperson.
"Tony helped me secure the car of my dreams!" I found the car of my dreams on line at BMW of Des Moines. I was so excited that I couldn't calm down, I needed to secure it and make it mine! The car was in the shop and was not available to test drive or see. After a sleepless night, I got in touch with Tony, he went out of his way to give me a special sneak peek at this little gem while it was in the shop and then helped me to secure it with a down payment. Tony you are a crazy woman's answer to sanity! Thank you so much for h... read more
"Eric Huinker was great" The experience purchasing a car from Eric Huinker was other-worldly. Not only did he ensure I got a great deal but we had the whole thing wrapped up from shopping to closing in just an hour! This guy deserves a promotion!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,438 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.