BMW

defrana 

on DealerRater

15 years ago

This rating is specific to the Sales Department at Tulley BMW and Frank Chafe. Frank was attentive to all aspects of the sale and provided outstanding service. Unfortunately, the vehicle had many problems immediately after delivery and I was disappointed. I've owned other BMW's and this has been the worst ownership experience of the 4 that I've owned. However, I commend the Service Manager, Jay VanSciver, for his professionalism in providing the service that was needed until the vehicle problems were corrected. 

pam.blaisdell 

on DealerRater

15 years ago

Our experience with Tulley BMW was truly a positive experience. After doing some research on our own and locating the vehicle on the MotorTrend website, we visited Tully with the intent to test drive the X5 that we found on-line. James Beal greeted us and made arrangements for the vehicle test drive. He spent time learning about what Ray and I were looking for and provided valuable and relevant information that influenced our purchasing decision. The entire process from negotiating a fair deal, to completing the finance pape... read more

dlacerte 

on DealerRater

15 years ago

I was very impressed by Nick Plasteras as my salesperson because of his extensive knowledge of the vehicle I was interested in. I also appreciated his patience with me as we came to a deal for the car. He listened and understood exactly what I wanted. He called several times after I took delivery to make sure I was completely satisfied with my new purchase. I would definitley work with Nick again for my next new BMW. :) 

Dana Hirst 

on DealerRater

15 years ago

Jim is a very professional sales "consultant". He has outstanding knowledge of the product and goes out of his way to insure that all questions and issues are addressed thoroughly. He provides a genuinse sense that he is working for you - the customer. 

exsquid99 

on DealerRater

15 years ago

My p vehicle is the fourth I have bought from Tulley, going back to 1998. I can say with unquestionable honesty, that each time I buy a vehicle the pre-sale and sale experience gets better. My Sales Associate, Steve H. also sold me my last BMW and he was excellant then and continues to be so. He was instructive and patient with me as I decided on the vehicle, the options and putting together the final deal. Jay V. and his staff also were helpful answering questions about the vehicle I had chosen even before it was delivered.... read more

jjarnot 

on DealerRater

15 years ago

Tulley BMW is different. They care about how you feel regarding your BMW. Not only the purchase, but more importantly,the service after the sale. I am in the 3rd year of ownership & have had 2 issues. Both were resolved to my satisfaction. Try them. 

adam 

on DealerRater

15 years ago

I was in the search for the perfect BMW and it took about 4-5 months for me to find the one I wanted. I worked with other dealerships that pretty much lied to me saying they had what I was looking for and they didn't. I started working with Jamie Chisholm and he was friendly and was not trying to put me into something I didn't want like many others. I was really busy with work and so I was on the internet looking and then one day I stopped in and started working with Steve Hammond since Jamie was tied up. Once I started work... read more

mmarshbmw 

on DealerRater

15 years ago

This center receives my top rating because of the people. When i walk into service it feels like the red carpet is layed out and everyone is friendly and kind. I have been to 3 BMW centers, and this is by far the best experience I've had. I will continue to use them to service my vehicle and will/have recommend to all i know. 

VPWindham 

on DealerRater

15 years ago

Great dealership. They treat you right. Service department goes out of their way to please. I have leased 2 vehicles from Frank Chafe and am planning on a third this year. Frank is a sincere guy who is very easy to work with and makes the entire purchase process enjoyable.