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BMW
- Automotive
- Palm Harbor, FL
About this business
Location details
31400 US Highway 19 N, Palm Harbor, FL, 34684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"I love Ferman BMW!" The air duct pipe on my 335is suddenly gave out. Even though my vehicle is out of warranty, Ferman BMW replaced it at no cost the day after I dropped it off for no charge! Although I purchased my vehicle at Ferman BMW, I haven't used their service center since I actually live closer to a different BMW service center. I will definitely be visiting Ferman BMW from now on for my service needs. Thanks again Ferman BMW!
Business response:
Thank you James for your review!
"5 Star BMW Service dept" Ferman BMW does an outstanding job taking care of my Beamer! It starts with my Service Advisor Jimmy. He is very professional! He takes care of the appointment for oil changes,etc. Honestly, I don’t have issues with my BMW so I only see the staff on regular checkups. The loaner car staff is great too! 5 Star All around!
Business response:
Thank you Christi for your review!
"Service appointment" The service department is fantastic. My rep Marc is very knowledgeable and friendly. Highly recommended Ferman Mini service department. This is coming from someone who spent some time in the car business.
"Super efficient and friendly " Why ? Beacause; 1. Friendly 2. Informative 3. Punctual 4. Efficient 5. Communicative If there are any other reasons to give a high rating I am unaware of them.
Business response:
Thank you Eric for your review!
"Highly professional and helpful" Always have an excellent experience from having a loaner car availabe t to the actual service done on the car to the wash of the car.
Business response:
Thank you Eileen for your review!
"Over and above great customer service " The whole process was very easy. Excellent communication from start to finish. Very reasonable rate for services needed. Friendly environment. Repairs resolved issues with vehicle.
Business response:
Thank you for your review!
"Great service!" Each time I come in for service Marc has been my service rep. First, I really appreciate having the same service rep each time. His communications from the beginning through service completion is great. He takes the time answer questions and explains any work that is being performed. The staff is very friendly and knowledgeable. I feel good about the info and Service I receive from Ferman Mini
Business response:
Thank you for your review!
"Competent, professional Staff" Just took delivery of a new 2018 X3. Salesman was Dan McCloy who was superb. He knows the product line inside out. Always kept me updated on vehicle status and kept an eye out for me. A true professional. Also dealt with Stone, the "BMW Genius" and he is in fact a genius ! Great dealership.
Business response:
Thank you Gary for your review!
"Everyone was very professional " I would recommend BMW to all my friends and family. The amount of time spent was well worth the wait. I felt like everyone was so helpful to make my experience well worth it.
Business response:
Thank you for your review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 7,570 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.