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BMW
- Automotive
- Jupiter, FL
About this business
Location details
1555 W Indiantown Rd, Jupiter, Jupiter, FL, 33458, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
My first visit was in November and went poorly , dealing with a junior salesman. I was close to buying a new MB when Cathryn emailed me and did such a great job representing Braman , I had to giver her a chance. She introduced George and Mike to me and they did the rest to get me in a new BMW. Without the great work from Cathryn Winschel, I would be in a new Mercedes and they would get my business going forward , instead I am a Braman client now. George was able to structure some creative ways to make the trade and buy work ... read more
Cathryn is 'Internet Client Advisor'. I found the vehicle I was looking for on the Dealership's website. The pricing was very competitive and the details about the vehicle were quite complete. Having a link to see the CarFax report was vital. I completed the "Contact this Dealership" form and submitted it on a Sunday afternoon. I had a return call from Cathryn Monday morning. She was articulate, pleasant and not negatively 'agressive' about having me visit the dealership immediately. She was helpful in that the car i was int... read more
Braman of Jupiter is very close to my house, i enjoy driving BMW cars. I have purchased 5 BMW's from Eddie Schloer he is a please to work with, Eddie has given me his cell phone number and makes himself available to take care of my needs. My sales and service experience with Braman has been good
"I wish I could give this review a zero. NEVER have we had..." I wish I could give this review a zero. NEVER have we had worse service in our lives. We took the car in because the drivers side window would not come up. The service agent said they think it is the motor and the part was in Jacksonville, but since it was a Friday it would not be ready until Tuesday. I said I would bring the car back and he said I had to leave it there. Every day I got a text saying they had no updates and when I questioned if the part was in he... read more
"I had my 2nd bad experience at this dealership, if you..." I had my 2nd bad experience at this dealership, if you are buying certif preowned car make sure you bring your mechanic with you! I will never ever go back there, the service manager was very unhelpful and she did not show any vehicle or service knowledge. I would not recommend this dealership!
Business response:
We would like to apologize for your negative experiences at our dealership, We strive to deliver a World Class Experience to every customer who walks in. We'd like to learn more about your specific situation to make things right. Can you email me your contact information at Jay.fisher@bramanmc.com so I can work to get you fully satisfied? Your satisfaction is our primary goal here at Braman.
"BMW is the ultimate Customer Service machine" Dear BMW team, Wanted to thank Braman BMW as well as BMW corporate for an outstanding service during my most recent experience. I am a dedicated BMW owner over 18 years and 11 cars. In December we had an unfortunate event and engine failed prematurely. Both Braman and BMW turned this disappointing event into a fantastic outcome. We received an excellent deal for a new car lease while BMW corporate kindly considered the circumstances and credited most of the loss. The net result ... read more
Jim dropped the ball. I don't think he even works there anymore, so maybe things are better, but certainly my experience was very subpar.
Business response:
Dear Angry Customer: We pride ourselves on providing the best customer experience found anywhere and obviously you did not experience this. We would like the opportunity to address your concerns and Mr. Buzz Braman himself would like to give you a call or email you if you prefer. Is there a way we can get in touch? If so, Please provide your contact information. Best regards, Daniel Bayard Client Services 561-242-3401
Steven, my salesman, was very good. He was thorough, honest and genuinely wanted to work with me. My breaking point, however, was when I sat down to do the paperwork with Marlin, the finance guy, who THEN tried to upsell some very important insurance packages. Prior to my sitting down in his office, Steven, Bryan and I had reached a deal and Marlin almost blew it to smithereens! That business practice is BARBARIC! Those insurance packages should be a part of the up front negotiations. At that point, I was tired, hungry and I... read more
Mark Bellew was extremely friendly and useful. Financial side: Very disappointing. Since I am a Canadian and do not have the US credit rating I was not able to lease the car even though the same agency does Canadian and US credit rating. I would recommend the dealership to my US friends and advise Canadians that they will have to pay cash if they want to deal with you and can not lease your car.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,218 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.