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BMW
- Automotive
- Doylestown, PA
About this business
Location details
680 N Main St, Doylestown, PA, 18901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Service writers that listen" Matt Trumble, my dedicated service advisor, consistently listens to my every concern, repeats each issue and then offers a solution or path for correction. He shares my concerns with the goal to maintaining this as my favorite car.
Business response:
Thank you for your kind words! We appreciate you trusting us with the service of your vehicle.
"Recently I came in with my wife’s 2018 X5 for state..." Recently I came in with my wife’s 2018 X5 for state inspection Dan got me in and out on a Monday morning with no problem. I was completely surprised because I had planned on walking around and looking at the new cars since everything was closed because of COVID-19. But the excellent work by the service department didn’t give me enough time to speak with someone in sales. So when I told my wife what happened she was very happy with Dan’s prompt attention to her X5. I do... read more
Business response:
Thank you for your feedback! We truly appreciate your loyalty to Thompson and look forward to continuing to work with you in the future.
"Negotiations conducted mostly online went smoothly and..." Negotiations conducted mostly online went smoothly and Tom LaLicota was a pleasure to work with. Sales manager Troy Stevenson was professional but at the end of the day he made the deal that convinced me that Thompson wanted me back as a customer. Finally Denise Rossi was the consummate salesperson when everything was finalized by making me feel that I was the client that required her undivided attention. They all worked perfectly as a team and that’s why I’m the pr... read more
Business response:
We couldn’t be happier that Tom and Troy provided you with a great car buying experience. We look forward to continuing to work with you in the future.
"Took the car in for planned service and Inspection — all..." Took the car in for planned service and Inspection — all services were completed effectively and efficiently — I’ll be back for future services — thanx again
Business response:
Thank you for your kind words! We appreciate you trusting us with the service of your vehicle.
"I Purchased BMW 240xi from Thompson BMW.Great experience..." I Purchased BMW 240xi from Thompson BMW. Great experience during pandemic. Very helpful, pleasant staff. Picked up car and reviewed basics without problem. Easy sale.
Business response:
Carla- Thank you for your feedback! We truly appreciate your loyalty to Thompson and look forward to continuing to work with you in the future.
"Great service but not the cheapest. Best if under..." Great service but not the cheapest. Best if under warranty still. Prompt and friendly. I feel confident they know what they are doing for rather complex cars
Business response:
Thank you for taking the time to leave us this review. We appreciate your feedback.
"We’ve purchased,six BMWs from the Thompson Organization..." We’ve purchased,six BMWs from the Thompson Organization in the past ten years... I cannot say enough, how great the sales and service department have been over the years. We are extremely pleased and grateful.
Business response:
Thank you for your feedback! We truly appreciate your loyalty to Thompson and look forward to continuing to work with you in the future.
"Great service" Always received great service even though I am not a BMW owner or a sales customer for Thompson. Alex has always been my contact person and is always great to work with.
Business response:
Steve- Thank you for sharing your kind words with us! We will share this review with our Service Team.
"Very friendly, location is convenient. Made it very easy..." Very friendly, location is convenient. Made it very easy for me to be scheduled and everything done to my schedule. I love going there! Right down the street
Business response:
Thank you for your kind words! We appreciate you trusting us with the service of your vehicle.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,919 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.