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680 N Main St, Doylestown, PA, 18901, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
"Business as usual with precautions" Some other dealers in the area are taking more stringent precautions, but I felt Thompson's were adequate. Service was performed as expected. I was pleased to learn that a part was replaced gratis under BMW's extended warranty for that module. My contacts have always been friendly, helpful and efficient.
Business response:
Thank you for sharing your 5-star experience with us! We appreciate you trusting us with the service of your vehicle.
"Thompson BMW is professional, excellent and customer..." Thompson BMW is professional, excellent and customer friendly. I truly appreciate the service and their attention to detail. The service department was great and prompt response to my needs.
Business response:
Dean, this is a fantastic review. Thanks from the entire team at Thompson BMW!
"I recently purchased a new BMW via the Internet..." I recently purchased a new BMW via the Internet department. This was by far the best buying experience I have had in years. I have tried in the past several times and was unable to make a deal. The new sales managers are deal makers. A+ buying experience
Business response:
Charlie- We couldn’t be happier that the Internet department provided you with a great car buying experience. enjoy your new vehicle!
"Great experience. They had to keep my car a couple days..." Great experience. They had to keep my car a couple days and gave me a free rental from Enterprise. It was a seamless process and everyone was very pleasant and helpful.
Business response:
Mark- Thank you for your kind words! We appreciate you trusting us with the service of your vehicle.
"The service department at Thompson is excellent. As..." The service department at Thompson is excellent. As expected you’re going to pay more then an independent place but you get excellent service and a loaner car. Much better then the other BMW dealers, so much better that I drive up from Philly.
Business response:
Alex- Thank you for writing this lovely review! We appreciate your business and thank you for choosing to drive the distance to come and see us. We look forward to seeing you again soon!
"Quick • Clean • Courtesy • As Promised • No Hassle •..." Quick • Clean • Courtesy • As Promised • No Hassle • Enjoyable • Pleasant • Recommend To Anyone and Everyone The Ultimate Driving Machine Has The Ultimate Service At Thompson BMW
Business response:
Melanie- Thank you for sharing your 5-star experience with us! We appreciate your feedback.
"My technician did a great job, I had no issues with any..." My technician did a great job, I had no issues with any of the services Brooks did on my car. It feels like it did the day I bought it.
Business response:
Thank you for your kind words! We appreciate you trusting us with the service of your vehicle.
"Service Manager Made it Right" An error was made on the inspection documentation, but the Service Manager insisted on correcting it and went out of her way to correct the problem.
Business response:
Thank you for your feedback! We truly appreciate your loyalty to Thompson and look forward to continuing to work with you in the future.
"Love the Thompson Service group. Always very..." Love the Thompson Service group. Always very professional. In the future I would like A rental that is a like model to my X-5. I understand if a BMW is not available. I should not be given a compact car. I felt very unsafe. Thanks for asking for my review.
Business response:
Thank you for taking the time to leave us this review. We appreciate your feedback!
BMW has a 4.6 star rating with 2,919 reviews.
BMW is open now. It will close at 9:00 p.m.