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680 N Main St, Doylestown, PA, 18901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Thompson always has no issues fixing any issues I have..." Thompson always has no issues fixing any issues I have with my 435i under warranty and they get the parts in a timely fashion. I highly recommend Thompson.
"The service was very good and professional. I am always..." The service was very good and professional. I am always happy with my car each time I left there. They always greet you with a smile when you walk in the door. That’s why I used Thompson for all my four vehicles service. I always appreciates there services.
"Thompson has a trusted service staff who gets it right..." Thompson has a trusted service staff who gets it right the first time and every time. I used them during a 12 year period, never had a service complaint, or had to return vehicle for a faulty repair.
"Always get a positive and fast response. " I usually deal with Gwen, she is Great. During the Covid 19 emergency, this dealership is incredibly organized and able to get customers in and out rapidly. I took 2 different cars dropping one then later switching them out. I felt comfortable here, everybody was wearing masks and had clear protection barriers up at each station. Thank you for being so respectful.
"Times are strange right now. The personel did their job..." Times are strange right now. The personel did their job but were not exactly welcoming. It wasn’t the usual friendly atmosphere that I have come to expect at Thompson BMW. Furthermore two weeks after the oil change, they automatically scheduled an oil change without consulting me. I called and explained that I already had it done and then yesterday I got an automated reminder!
"Safe, and efficient service" made the appointment via phone. Very little contact with any individual, and all at safe distances. Received text when the car was ready to pick up. Drove away without any contact with any individual.
Business response:
Bill- Thank you for sharing your 5-star experience with us! We appreciate your feedback.
"A very well organized dealership. That is customer..." A very well organized dealership. That is customer oriented. Very friendly atmosphere and they are dedicated to satisfying the needs of the customer. I found this to be true from the salesman we dealt with to the customer service department. I would recommend them to anyone in the market for a BMW.
"Thomson BMW Service" I have been visiting Thomson BMW for the past 20 years to get. my various BMWs serviced. Over the years, I have consistently received outstanding service. The staff are friendly, courteous and very knowledgable and they go the extra distance.
Business response:
Sinha- Thank you for your feedback! We truly appreciate your loyalty to Thompson and look forward to continuing to work with you in the future.
"Satisfied Repeat Customer" My experiences with all the folks at Thompson over the past 4 years was the reason I returned to get my new vehicle. From Sales to Service, I couldn't ask for better results. Thank you!
Business response:
Thank you for taking the time to leave us this review. We look forward to seeing you again soon!
BMW has a 4.6 star rating with 2,919 reviews.
BMW is open now. It will close at 9:00 p.m.