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BMW
- Automotive
- West Springfield, MA
About this business
Location details
1712 Riverdale St, West Springfield, MA, 01089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
"Love my X5!!" Great experience at BMW of West Springfield. There was no pressure to buy. Ryan was fun, informative and patient allowing me to test drive and get the vehicle I reallly wanted.
"Great Customer Service " Had a great experience with JT , very friendly, professional and knowledgeable and especially of the vehicle I was interested in the X1 . I purchased my first BMW here and will consider purchasing another in the future. I would recommend BMW of WS to my friends and family. Thanks to the staff for making my BMW purchase a great experience! Shoutout to Matt as well for the low down on how to operate my radio and everything else😊
Had a great experience with JT , very friendly, professional and knowledgeable and especially of the vehicle I was interested in the X1 . I purchased my first BMW here and will consider purchasing another in the future. I would recommend BMW of WS to my friends and family. Thanks to the staff for making my BMW purchase a great experience! Shoutout to Matt as well for the low down on how to operate my radio and everything else
Got a great deal and am very happy with my purchase. No hassle or back and forth. I gave them the price I thought was reasonable for my trade and they got creative in order to meet it. The car I bought was categorized as a great deal on CarGurus. They brought the car to me for a test drive, and I live over 45 miles away.
I traded my 2014 Audi A6 for a 330i xdrive. From start to finish, Bryce was very helpful. This dealership does not work on commissions and is a one price offer operation. This makes working with a trade a bit finite. No matter what your trade is worth, their computer program will control the deal. I feel like I got a great deal and Bryce made sure I was happy with my vehicle after the sale. I was particularly impressed with the concierge service. Not only does the dealership take care of registration, but they drive the plat... read more
i traded in my car for a certified pre owned bmw x3 and felt like i was in great hands the whole time. bryce was awesome and extremely thorough, and kyle was also great. the woman at the front desk was also very nice although i can't remember her name. i'm very happy with my experience and new car!
Cannot say more about Gengras BMW in West Springfield. Started the buying process looking for an Audi and after stopping in to speak with Kyle and speaking with him on BMW value over Audi, discussing whether to go with a 3 series or the 5 series and much, much more (he truly is a BMW genius!!)...I was sold on BMW. Came back a 2nd time and worked with Ed Carreto to make the purchase and all the while had Chris Hughes, the sales manager in the wings throughout. Purchased a beautiful 5 Series and enjoying the ride!!
Fantastic service once again with GENGRAS' --- SUPERIOR SERVICE ADVISOR -- Jason Poletta Always a pleasure to work and communicate with --- Makes having your car worked on a lot easier
Went to Gengras BMW to purchase my first BMW. Working with Kyle made the experience fun and painless. He was extremely helpful and responsive even when I was a picky customer. I look forward to working with him again.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.2 star rating with 900 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 11:00 a.m.