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BMW

4.2

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

1712 Riverdale St, West Springfield, MA, 01089, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.2900 reviews
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avalon123's profile image
avalon123 
10 years ago

We have been searching for a used Avalon ( not too old or too loved but feeling new) We could not find what we wanted, ANYWHERE. We started looking for different types of cars . Which led us to the Best service we have ever had.!!!! at BMW of West Springfield. Justin Isenberg and his manger , Chris Hughes Listened to OUR Wants!!! Really Listened . A young man met us in the lot and brought us to Justin . ( We had been driving many ,many, many, lots of other dealers and no one comes into the lot if your looking. They want you ... read more

Happy BMW customer's profile image
Happy BMW customer 
10 years ago

I have owned five - soon to be six - BMWs. Al but one were from BMW dealers. Two buying experiences were fine/average - I don't even remember the sales people. One salesman was excellent and I would have gone back to him but he had left the dealership. One bad experience but that wasn't fault of saleswoman. I had several phone conversations and email exchanges with Bryce Piemonte before driving two hours from my home to look at a pre-owned wagon I had seen on auto trader. Obviously, I would not have taken the time to drive t... read more

Spartans's profile image
10 years ago

I probably called/emailed over a dozen dealerships looking for a deal on a new BMW i3, and the folks at BMW of West Springfield had the best price by far. It was so competitive, I drove an hour and a half to check out the car. I met with Bryce Piemonte and Jerome Ballesteros, and both were extremely helpful, straightforward, and friendly. I would have left that day with the car, but unfortunately it was running low on charge, so Bryce offered to deliver it to our door. Little did I know that he would end up doing it personal... read more

Huskies23's profile image
Huskies23 
10 years ago

For the past few months, my wife and I have looked at several dealerships and brands in hopes of purchasing an SUV. Although we're not from the West Springfield area, we saw a used BMW X3 online and decided to give the dealership a visit. Although that particular X3 didn't work out for us, working with Bryce Piemonte opened our eyes to a superior level of customer service than what we'd been receiving from other dealerships. Bryce was both professional and courteous in every interaction we had with him which caused us to rea... read more

Robert Beane's profile image
Robert Beane 
10 years ago

I just bought my third BMW from BMW of West Springfield, Bryce Piemonte and Chris Hughes were great to do business with. I would not hesitate to buy my next BMW from this dealership. 

Goldteng's profile image
10 years ago

Mr Bryce Piemonte is a 5 ***** Stars salesman, I highly recommend Mr Bryce Piemonte 100 % to all my friends and relative that is shopping for a BMW. He is very professional, understanding, and he is all about customer satisfaction guarantee 100%. Please ask for Mr Bryce Piemonte he is the "BEST", so please don't settle for less. 

vlad777kz's profile image
vlad777kz 
11 years ago

After searching for several months and dreading another dealership experience, I stopped by to check out a 2011 BMW. Bryce was very friendly and accommodating about test driving the vehicle (even for multiple visits). It is also very nice to be able to view service records of the vehicle and vehicle history without having to show any commitment. The negotiation process was very professional and honest. Upon agreeing on the price, the paperwork was handled in a very respectful manner. The transaction process was very quick co... read more

timivers's profile image
11 years ago

I was interested in leasing a new BMW. I began working with Bryce Piemonte and was very impressed by the service I received. Bryce has a very positive and helpful attitude. He provided me with some very reasonable figures on a 3 series and an X3. This was my first time leasing and Bryce did a great job helping me understand the leasing process. This supportive approach helped me make a decision with confidence. What did surprise me was that the BMW I looked at actually turned out to cost less per month (all hidden fees inclu... read more

meerachowdary's profile image
meerachowdary 
11 years ago

This car dealer is been so excellent to us. The entire dealership is so professional. We bought our BMW with as low as 0.9% APR and at good Price. They did give us a good price for the trade in we did for Acura RDX. Steve the sales person is been so excellent and even the financial person who helped us with the finance is been so informative and helpful. I had a 6 months baby and without taking too long time due to the baby and we getting frustrated they did finish all the work very soon. 1 year we are driving the BMW and it... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.2 star rating with 900 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.